Airport Ground Transportation Coordinator
ABM Industries, Saint Paul, MN, United States
Job Description
The Airport Ground Transportation Coordinator provides exceptional customer service to the traveling public by answering questions, directing passengers and customers to the area of the airport they are seeking and directing passengers to available ground transportation options. Also required to become knowledgeable of basic airport operations including but not limited to airport taxi operations. Performs other duties as assigned.
Pay
$17.34 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefits
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members
Responsibilities
Approach and greet all customers in a friendly, professional manner
Use respectful communication to assist guests with their questions, problems, and concerns
Relay customer concerns and/or information to shift lead or Operations Manager as necessary
Is quick and responsive to provide excellent customer service
Follow all company procedures and complies with all safety regulations
Issue and/or collect visitor parking tickets
Match visitor ticket to parking rate schedule; collect proper payment from visitors and distribute correct change
Complete lost ticket forms when original tickets cannot be located
Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer
Perform revenue drops following specific location procedures
Maintain a clean, orderly, and safe work area
Answer telephone in a prompt and courteous manner, when required
Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead
Communicate professionally at all times with guests, client, and teammates
Qualifications
Basic Qualifications
No experience required and on the job training provided
No high school diploma, GED or college degree required
Preferred Qualifications
Customer service experience
One (1) year of similar work experience
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, BM, MK, 3521, 2T1X1.
Equal Employment Opportunity (EEO) Statement
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.
ABM participates in the U.S. Department of Homeland Security E‑Verify program. E‑Verify is an internet‑based system used to electronically confirm employment eligibility.
ABM is a military‑friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world‑class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post‑military career opportunities across ABM.
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The Airport Ground Transportation Coordinator provides exceptional customer service to the traveling public by answering questions, directing passengers and customers to the area of the airport they are seeking and directing passengers to available ground transportation options. Also required to become knowledgeable of basic airport operations including but not limited to airport taxi operations. Performs other duties as assigned.
Pay
$17.34 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefits
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members
Responsibilities
Approach and greet all customers in a friendly, professional manner
Use respectful communication to assist guests with their questions, problems, and concerns
Relay customer concerns and/or information to shift lead or Operations Manager as necessary
Is quick and responsive to provide excellent customer service
Follow all company procedures and complies with all safety regulations
Issue and/or collect visitor parking tickets
Match visitor ticket to parking rate schedule; collect proper payment from visitors and distribute correct change
Complete lost ticket forms when original tickets cannot be located
Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer
Perform revenue drops following specific location procedures
Maintain a clean, orderly, and safe work area
Answer telephone in a prompt and courteous manner, when required
Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead
Communicate professionally at all times with guests, client, and teammates
Qualifications
Basic Qualifications
No experience required and on the job training provided
No high school diploma, GED or college degree required
Preferred Qualifications
Customer service experience
One (1) year of similar work experience
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, BM, MK, 3521, 2T1X1.
Equal Employment Opportunity (EEO) Statement
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.
ABM participates in the U.S. Department of Homeland Security E‑Verify program. E‑Verify is an internet‑based system used to electronically confirm employment eligibility.
ABM is a military‑friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world‑class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post‑military career opportunities across ABM.
#J-18808-Ljbffr