Service Coordinator
Cavco, Emlenton, PA, United States
Service Coordinator
Service Coordinator is responsible for determining what materials are needed for repairs and entering that information into data base by serial number. Position is responsible for requesting materials from purchasing, coordinating with Parts Puller, assigning technician, scheduling service with customers, follow up of completed jobs with customers, filing of appropriate claims with manufacturers and determining what parts are under warranty or not. Additionally, this position will answer calls from builders, set-crews and factory contractors to help trouble shoot problems on-site and process contractor invoices for payment.
Skills
Preferred Customer Service: Intermediate
Preferred Conflict Resolution: Intermediate
Preferred Analytical Skills: Advanced
Behaviors
Preferred Leader: Inspires teammates to follow them
Preferred Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred Team Player: Works well as a member of a group
Experience
Required 1-3 years: 1-3 years in a manufacturing environment
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Service Coordinator is responsible for determining what materials are needed for repairs and entering that information into data base by serial number. Position is responsible for requesting materials from purchasing, coordinating with Parts Puller, assigning technician, scheduling service with customers, follow up of completed jobs with customers, filing of appropriate claims with manufacturers and determining what parts are under warranty or not. Additionally, this position will answer calls from builders, set-crews and factory contractors to help trouble shoot problems on-site and process contractor invoices for payment.
Skills
Preferred Customer Service: Intermediate
Preferred Conflict Resolution: Intermediate
Preferred Analytical Skills: Advanced
Behaviors
Preferred Leader: Inspires teammates to follow them
Preferred Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred Team Player: Works well as a member of a group
Experience
Required 1-3 years: 1-3 years in a manufacturing environment
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.