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Credentialing Admin. Support Coordinator (Contract)

Enlightened, Washington, District of Columbia, United States


Credentialing Administrative Support Coordinator

Enlightened is seeking a detail-oriented Credentialing Administrative Support Coordinator to support provider credentialing and enrollment operations for a high-performing healthcare network serving the DC Medicaid population.
This is a 6-month contract opportunity with the potential for extension based on business needs and performance. In this role, you will provide day-to-day administrative support to ensure provider applications are processed accurately, documentation is complete, and records are maintained in compliance with internal and regulatory standards.
The ideal candidate is organized, proactive, and comfortable working in a fast-paced, process-driven environment.
Position Responsibilities

Collect, organize, and upload provider documentation required for credentialing and enrollment
Assist with completing credentialing applications using established templates and checklists
Maintain accurate electronic provider files and ensure all documentation is current and properly labeled
Reach out to providers and office staff to obtain missing information or clarify application details
Track outstanding items and follow up to ensure timely submission and processing
Enter provider data into credentialing systems, spreadsheets, and tracking logs
Update application status and maintain accurate workflow documentation
Submit and track internal tickets for provider setup and system activation
Perform quality checks to ensure provider files are complete prior to review
Maintain organized, audit-ready records to support compliance requirements
Required Qualifications

12 years of administrative, healthcare operations, or office support experience preferred
Strong attention to detail and ability to follow structured processes
Excellent organizational and time management skills
Strong written and verbal communication skills
Proficiency in Microsoft Office (Outlook, Excel, Word) and ability to learn new systems quickly
Experience in credentialing, provider data management, or health plan operations is a plus
What We're Looking For

A reliable, detail-oriented professional who works well in a structured environment
Ability to manage multiple tasks while maintaining accuracy
Strong follow-through and sense of accountability
Comfortable interacting with providers and internal teams
Commitment to organization, compliance, and meeting deadlines
Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.