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Principal Product Manager Tech, Ring Appstore

Amazon, Austin, TX, United States


Principal Product Manager Tech, Ring Appstore
Job ID: 10403012 | Amazon.com Services LLC

Build the developer platform powering Ring's ecosystem of 75 million+ deployed cameras — defining how third‑party developers discover, create, and launch applications that protect homes and businesses worldwide. The Ring Appstore launched to General Availability in March 2026, and this role leads what comes next: scaling a greenfield developer ecosystem into a self‑sustaining platform powered by AI‑native tooling.

Ring is seeking a Principal Product Manager – Technical to own the Ring Developer Experience — the unified platform that enables third‑party developers and partners to discover, build, test, certify, and publish applications that integrate with Ring's security cameras and smart home devices. You will serve as the single‑threaded product owner of the developer‑facing platform at developer.ring.com, spanning APIs, developer tooling, sandbox environments, AI‑assisted development capabilities, app certification workflows, and developer support infrastructure.

This is a high‑visibility, high‑ambiguity role at the intersection of platform strategy, API product management, and AI‑native developer tooling. It requires a leader who can set a multi‑year product vision, make complex technical trade‑offs, and influence cross‑functional stakeholders across Ring, AWS, and Amazon's broader developer ecosystem.

Key job responsibilities

Define and own the multi‑year product vision and technical roadmap for the Ring Developer Experience platform. Translate strategic priorities into executable plans that drive developer acquisition, activation, and ecosystem health.

Own the end‑to‑end developer lifecycle from initial discovery through onboarding, API integration, app certification, and post‑launch growth. Design the platform so that developers at every stage — from a first‑time indie developer to a global enterprise partner — can move quickly, build confidently, and publish successfully.

Lead transition to an AI‑native developer experience by driving innovations in AI‑assisted coding, automated developer support, intelligent documentation, and platform monitoring. Own the roadmap for AI tooling that dramatically reduces time‑to‑integration and helps developers build better, faster applications on Ring.

Define API capabilities and platform architecture in close partnership with engineering, making deliberate technical trade‑offs across authentication, device access, streaming, data access, and extensibility. Ensure Ring's developer APIs are well‑designed, well‑documented, secure, and capable of supporting a broad and growing set of third‑party use cases.

Develop and execute developer cohort strategy across enterprise partners, startups, and independent developers. Define how the platform serves each segment — differentiated onboarding paths, support models, access tiers, and business terms — and partner with Business Development and Marketing to activate and grow each cohort.

Drive developer trust, certification, and platform integrity by owning the app certification and security review process, automated developer trust scoring, API usage policies, and enforcement mechanisms. Balance developer velocity with the rigorous standards customers expect from Ring.

Lead cross‑functional alignment and influence without authority across Engineering, Business Development, Solution Architecture, Marketing, Finance, and Ring platform teams. Drive alignment on API expansion priorities, partner go‑to‑market execution, and resource investment decisions. Represent the developer platform strategy to Ring and Amazon senior leadership.

Establish and own success metrics for the developer ecosystem, including developer acquisition, activation, satisfaction, time‑to‑first‑app, and ecosystem health indicators. Use data and customer feedback to inform roadmap prioritization and make the case for strategic investment.

Author high‑quality product documents in Amazon's writing format — including PR/FAQs, product requirements documents, and high‑level design documents — that clearly articulate the customer problem, the proposed solution, and the business rationale for major platform investments.

About the team
The Ring Appstore team unlocks the long tail of specialized applications that Ring's network of 75 million+ deployed cameras can support. Our mission is to build and accelerate the self‑reinforcing flywheel that makes Ring's camera ecosystem increasingly valuable over time: more developers build more apps, which drive more customer value, which drives Ring Protect retention and device sales, which in turn attracts more developers and partners to the platform. The Developer Experience function is at the center of that flywheel, responsible for defining the API capabilities, developer tooling, and platform infrastructure that make the cycle possible.

Basic Qualifications

10+ years of technical product or program management experience

7+ years of end‑to‑end product delivery experience

Bachelor's degree

5+ years of creating written documentation for development of new products

5+ years of direct work with engineering teams

Experience defining roadmap strategy and prioritizing deliverables for your team products

Preferred Qualifications

Experience working directly with engineers on product enhancements

Experience in software development, or managing full application stacks from the OS up through custom applications and experience in Kubernetes, Docker, or containers ecosystem

Experience working with REST API‑based services, or deploying identity and access management systems and web security

Knowledge of AWS services

Master's degree in a technical field

Experience with AI/ML‑powered developer tooling, including LLM‑based code generation, MCP servers, or AI‑assisted development workflows

Experience with marketplace monetization models, subscription billing platforms, or revenue‑share infrastructure

Background in IoT, smart home, physical security, or computer vision ecosystems

Track record of building products that simultaneously serve B2B enterprise audiences and B2C independent developer communities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the ability to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 206,900.00 - 279,900.00 USD annually
USA, TX, Austin - 179,900.00 - 243,400.00 USD annually
USA, WA, Bellevue - 179,900.00 - 243,400.00 USD annually

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