“Retail Store Team Leader (Full-Time) – NYC, NY”
the LEGO Group, New York, NY, United States
Retail Store Team Leader (Full‑Time) – NYC, NY
Join the LEGO® Brand Retail team as a full‑time Supervisor and be a role model as you provide a brand experience for our customers. This full‑time Supervisor will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.
Responsibilities
Maximize profitable sales by the regular review of sales and margin information
Assist to ensure that appropriate and effective space management techniques are utilized
Ensure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
Ensure that all fixtures are fully replenished at all times
Evaluate and communicate on competitors visual merchandising techniques, identifying opportunities to develop our business further
Train Sales Associates on visual merchandising techniques according to LEGO Brand Retail guidelines
Motivate and develop a high‑performance team by sharing the LEGO Brand, Vision and Values
Qualifications
Leadership and/or management experience in a retail store environment
Ability to develop, coach, and perform similar people related activities such as performance management and development
Delivery of Employee training, facilitating meetings, and delivering feedback
Ability to use voice amplifiers, headsets, earpieces, and/or microphones
Ability to drive top line sales through effective floor leadership and people development
Execute floor leadership (50% of workweek)
Cash handling and inventory/sales auditing
Point of Sales Automated Systems
Ensure stores goals are achieved through smart actions and strategic planning
Elevate the guest experience through merchandise maintenance and visual merchandising
Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 40 lbs
Ability to perform traffic counting duties that occur outside of the store
Must have full availability and be able to work 40 hours per week
Benefits
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
Colleague Discount – You will qualify for our generous colleague discount from day 1.
Bonus – When goals are reached, you’ll be rewarded through our global bonus scheme.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
We conduct drug screening as part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
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Join the LEGO® Brand Retail team as a full‑time Supervisor and be a role model as you provide a brand experience for our customers. This full‑time Supervisor will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.
Responsibilities
Maximize profitable sales by the regular review of sales and margin information
Assist to ensure that appropriate and effective space management techniques are utilized
Ensure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
Ensure that all fixtures are fully replenished at all times
Evaluate and communicate on competitors visual merchandising techniques, identifying opportunities to develop our business further
Train Sales Associates on visual merchandising techniques according to LEGO Brand Retail guidelines
Motivate and develop a high‑performance team by sharing the LEGO Brand, Vision and Values
Qualifications
Leadership and/or management experience in a retail store environment
Ability to develop, coach, and perform similar people related activities such as performance management and development
Delivery of Employee training, facilitating meetings, and delivering feedback
Ability to use voice amplifiers, headsets, earpieces, and/or microphones
Ability to drive top line sales through effective floor leadership and people development
Execute floor leadership (50% of workweek)
Cash handling and inventory/sales auditing
Point of Sales Automated Systems
Ensure stores goals are achieved through smart actions and strategic planning
Elevate the guest experience through merchandise maintenance and visual merchandising
Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 40 lbs
Ability to perform traffic counting duties that occur outside of the store
Must have full availability and be able to work 40 hours per week
Benefits
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
Colleague Discount – You will qualify for our generous colleague discount from day 1.
Bonus – When goals are reached, you’ll be rewarded through our global bonus scheme.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
We conduct drug screening as part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
#J-18808-Ljbffr