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Product Operations Analyst

The Fountain Group, San Francisco, CA, United States


Pay: $47-$49 Hourly W2

Product Operations Analyst
We are a national staffing firm and are currently seeking a

Product Operations Analyst

for a prominent logistics marketplace/SaaS (Software as a Service) client. The role sits at the intersection of product, operations, and analytics, focused on improving delivery quality, efficiency, and overall marketplace performance while blending data analysis, experimentation, and cross‑functional execution to optimize the end‑to‑end user experience.

Responsibilities

Sit at the intersection of product, operations, and analytics, focused on improving delivery quality, efficiency, and overall marketplace performance.

Blend data analysis, experimentation, and cross‑functional execution to optimize the end‑to‑end user experience.

Requirements

Proficiency in spreadsheet tools (Excel or Google Sheets), including pivot tables, lookups, and basic formulas.

Ability to read and interpret sales funnel data, conversion metrics, and pipeline reports without needing heavy BI support.

Comfortable structuring and organizing qualitative data (e.g., call notes, merchant feedback) into actionable summaries.

Familiarity with outreach/sales engagement tools (Chorus, Outreach, Salesloft, Apollo, etc.), CRM systems (Salesforce, HubSpot, or equivalent), and understanding of how pipeline data is structured.

Bachelor’s degree and 1‑3 years of professional experience in an analytical, operational, or customer‑facing role (internships and contract work count).

Must be able to work in the United States without sponsorship now or in the future.

Benefits (post‑qualification period)
Our company offers contractors a suite of benefits including health, vision, dental, life and disability insurance.

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