Production Quality Supervisor, Amazon Leo Quality Assurance
Amazon, Redmond, WA, United States
Overview
Amazon Leo is Amazon’s low‑Earth‑orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world. The system is designed with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
Key Job Responsibilities
Manage a team of quality inspectors and quality specialists, supporting a continuous manufacturing system.
Standardize our processes and continuously improve our methods of predicting and reacting to performance of the production system.
Manage the MRB process at the production floor, review non‑conformance and approve disposition.
Perform root‑cause analysis to reduce non‑conformance.
Lead the work instruction (SOP) for the quality inspection team.
A Day in the Life
Manage staffing plan to ensure high impact to the business and consistent quality for our customers.
Communicate changes to documentation or process to the quality front‑line support team.
Review the NC on the production floor and perform disposition.
Work with the Quality Engineering team on improvement initiatives to improve yield and reduce non‑conformance rates.
Support investigations into internal and external quality issues, providing short‑term mitigation and long‑term corrective action.
Review the rework and lead the salvage process.
Update inspection documentation, work order templates, and quality alert documentation.
About The Team
Here at Amazon, we embrace our differences. We are committed to a culture of inclusion, supported by employee‑led affinity groups and learning experiences. Our culture of inclusion is reinforced within our 16 Leadership Principles, which encourage diverse perspectives, curiosity, and the earning of trust.
Basic Qualifications
1+ years of people‑management experience
3+ years of quality assurance testing experience
3+ years of Excel (pivots, lookups, etc.) experience
Experience identifying and solving complex problems through data analysis
Preferred Qualifications
3+ years of direct management of a team of 3+ members
Knowledge of Lean Six Sigma concepts and best practices
Bachelor’s degree in engineering, management, or technology
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, REDMOND – 80,200.00 – 124,600.00 USD annually
Company: Amazon Kuiper Manufacturing Enterprises LLC
Job ID: A10395084
#J-18808-Ljbffr
Amazon Leo is Amazon’s low‑Earth‑orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world. The system is designed with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
Key Job Responsibilities
Manage a team of quality inspectors and quality specialists, supporting a continuous manufacturing system.
Standardize our processes and continuously improve our methods of predicting and reacting to performance of the production system.
Manage the MRB process at the production floor, review non‑conformance and approve disposition.
Perform root‑cause analysis to reduce non‑conformance.
Lead the work instruction (SOP) for the quality inspection team.
A Day in the Life
Manage staffing plan to ensure high impact to the business and consistent quality for our customers.
Communicate changes to documentation or process to the quality front‑line support team.
Review the NC on the production floor and perform disposition.
Work with the Quality Engineering team on improvement initiatives to improve yield and reduce non‑conformance rates.
Support investigations into internal and external quality issues, providing short‑term mitigation and long‑term corrective action.
Review the rework and lead the salvage process.
Update inspection documentation, work order templates, and quality alert documentation.
About The Team
Here at Amazon, we embrace our differences. We are committed to a culture of inclusion, supported by employee‑led affinity groups and learning experiences. Our culture of inclusion is reinforced within our 16 Leadership Principles, which encourage diverse perspectives, curiosity, and the earning of trust.
Basic Qualifications
1+ years of people‑management experience
3+ years of quality assurance testing experience
3+ years of Excel (pivots, lookups, etc.) experience
Experience identifying and solving complex problems through data analysis
Preferred Qualifications
3+ years of direct management of a team of 3+ members
Knowledge of Lean Six Sigma concepts and best practices
Bachelor’s degree in engineering, management, or technology
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, REDMOND – 80,200.00 – 124,600.00 USD annually
Company: Amazon Kuiper Manufacturing Enterprises LLC
Job ID: A10395084
#J-18808-Ljbffr