Business Services Coordinator for Career & Professional Development and the Offi
Inside Higher Ed, Greensboro, NC, United States
Overview
Functional Title:
Requisition Number S3106, Position Number 000383, Position Classification Title: Business Services Coordinator, Functional Title: Business Services Coordinator for Career & Professional Development and the Office of Leadership & Civic Engagement. Position Type: Staff.
University information: Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 undergraduate and over 200 graduate programs. UNCG is recognized for academic excellence, access, and affordability.
Primary Unit Purpose
Career & Professional Development (CPD) empowers Spartans to become Career-Ready from exploration to life beyond graduation. CPD accomplishes this mission by providing data-informed guidance, collaborating across campus to create a career ecosystem, and building trusted relationships with employers. The Office of Leadership and Civic Engagement (OLCE) prepares students to serve as change-makers by promoting civic engagement, leadership development, and meaningful service to create positive social change.
Position Summary
This position reports to the Director for Career & Professional Development and serves as the primary office operations liaison for both CPD & OLCE. Responsibilities include managing office, business, administrative, and budgetary systems for the office, supervising student staff, and collaborating with Directors on budget and HR decisions. This role independently manages CPD & OLCE budgets, advises on budgetary issues, and coordinates purchasing.
Responsibilities
Independently managing all CPD & OLCE budgets (expenditures, deposits, and balancing) and advising Directors on budgetary issues and coordinating purchasing activities including P-card system purchases.
Coordinating with the Student Affairs division office regarding all matters related to hiring, onboarding, benefits, and payroll for both CPD & OLCE.
Managing front office operations including the hiring, training, and day-to-day supervision of student employees/office assistants. Training staff on office, business, administrative and budgetary systems, processes and forms.
Spearheading all internal office events and meeting planning.
Minimum Qualifications
BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION OR A RELATED DISCIPLINE; OR AN EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS.
Preferred Qualifications
Two to three years of relevant experience.
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions To Applicants
Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Include Email Address and Contact Phone Number.
Recruitment Range
$53,010 - $55,261
Org #-Department
Career & Professional Dev. - 44603
Work Hours Of Position
8 A.M - 5 P.M., M-F
Number Of Months Per Year
12
Job Family
Administrative & Managerial
Career Banded Title
Business Services Coordinator
Dates and Status
Open Date: 03/27/2026 | Close Date: 04/27/2026 | FTE: 1.000 | FLSA: Non-Exempt
Key Responsibilities
Budgeting, information and records administration, and office administration, including accounts payable/receivable for Career Services Funds.
Essential Tasks
Recommends expenditures for goods, services, supplies.
Manages all software contracts, association memberships & renewals, and all other functions of the department.
Makes decisions on expenditure of funds and has signature authority for CPD & OLCE accounts disbursements with same limits as Director.
Independently coordinates and resolves purchasing needs and record keeping responsibilities of all other staff members related to budget.
Responsible for all aspects of CPD & OLCE budget records including all Funds and all CPD & OLCE individual event budgets.
Analyzes and researches current and previous year data to collaborate with Directors in developing the annual budget.
Establishes and maintains extensive paper and electronic filing systems for use in analysis and research.
Interprets, summarizes, and presents information and reports directly related to the departments’ goals, metrics, and priorities.
Utilizes multiple software systems to post and reconcile all fund accounts and collects and analyzes all financial data.
Researches discrepancies online and/or by directly contacting various departments/vendors involved and makes appropriate corrections.
Independently researches, analyzes, assimilates, and presents data, including purchasing decisions and major recommendations, on operations of CPD & OLCE.
Collects data from multiple sources to prepare reports for all funds and events, and alerts Directors as to the status of accounts and issues of concern.
Responsible for all aspects of the Purchasing Card system for CPD & OLCE, including coordination of all user cards (currently 9).
Coordinates use of cards, obtains receipts, posts and reconciles monthly statements using online software for each card; works with cardholders to determine allowable purchases and offers alternative solutions as appropriate.
Researches supplies and equipment requested, determines best choice, checks funds are available and places orders.
Collaborates with Financial Aid, Student Employment Coordinator, and CPD Director to manage the JLD budget.
HR and Onboarding Coordination
Coordinate with the Student Affairs division office regarding all matters related to hiring, onboarding, benefits, and payroll.
Serves as primary liaison between CPD & Division of Student Affairs for HR actions.
Coordinate with Student Affairs to facilitate submission of all job-related hiring documents, monitor postings, coordinate candidate interviews, and assist managers with onboarding plans.
Submit EPAFs for student hires/terminations/changes; HR liaison for department.
Manage coordination between departmental staff and HR Benefits when questions arise.
Screen, interview, evaluate and recommend applicants for hire in student, EHRA and SHRA positions (up to 60 annually).
Manage time entry for all student, temporary, hourly, and SHRA employees.
Front Office and Events
Supervises the Front Office and all office operations; trains staff on systems, processes, and forms.
Coordinate/manage customer service for CPD & OLCE daily operations; maintain knowledge of all systems and policies.
Provide information to clients and staff; resolve problems; maintain service levels for students, employers, and UNCG faculty/staff.
Develop in-house cross-training materials and administer training.
Plan and schedule internal events, meetings, staff retreats, and other activities.
Competencies
Business and Records Administration – Advanced
Financial Management
Information Processing and Decision-Making
Communication
Planning and Organizing Work/Supervision
Physical and Work Environment
Physical effort includes repetitive motions, lifting up to 30 lbs, standing, and other activities as described. Work environment is indoor.
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Functional Title:
Requisition Number S3106, Position Number 000383, Position Classification Title: Business Services Coordinator, Functional Title: Business Services Coordinator for Career & Professional Development and the Office of Leadership & Civic Engagement. Position Type: Staff.
University information: Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 undergraduate and over 200 graduate programs. UNCG is recognized for academic excellence, access, and affordability.
Primary Unit Purpose
Career & Professional Development (CPD) empowers Spartans to become Career-Ready from exploration to life beyond graduation. CPD accomplishes this mission by providing data-informed guidance, collaborating across campus to create a career ecosystem, and building trusted relationships with employers. The Office of Leadership and Civic Engagement (OLCE) prepares students to serve as change-makers by promoting civic engagement, leadership development, and meaningful service to create positive social change.
Position Summary
This position reports to the Director for Career & Professional Development and serves as the primary office operations liaison for both CPD & OLCE. Responsibilities include managing office, business, administrative, and budgetary systems for the office, supervising student staff, and collaborating with Directors on budget and HR decisions. This role independently manages CPD & OLCE budgets, advises on budgetary issues, and coordinates purchasing.
Responsibilities
Independently managing all CPD & OLCE budgets (expenditures, deposits, and balancing) and advising Directors on budgetary issues and coordinating purchasing activities including P-card system purchases.
Coordinating with the Student Affairs division office regarding all matters related to hiring, onboarding, benefits, and payroll for both CPD & OLCE.
Managing front office operations including the hiring, training, and day-to-day supervision of student employees/office assistants. Training staff on office, business, administrative and budgetary systems, processes and forms.
Spearheading all internal office events and meeting planning.
Minimum Qualifications
BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION OR A RELATED DISCIPLINE; OR AN EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS.
Preferred Qualifications
Two to three years of relevant experience.
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions To Applicants
Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Include Email Address and Contact Phone Number.
Recruitment Range
$53,010 - $55,261
Org #-Department
Career & Professional Dev. - 44603
Work Hours Of Position
8 A.M - 5 P.M., M-F
Number Of Months Per Year
12
Job Family
Administrative & Managerial
Career Banded Title
Business Services Coordinator
Dates and Status
Open Date: 03/27/2026 | Close Date: 04/27/2026 | FTE: 1.000 | FLSA: Non-Exempt
Key Responsibilities
Budgeting, information and records administration, and office administration, including accounts payable/receivable for Career Services Funds.
Essential Tasks
Recommends expenditures for goods, services, supplies.
Manages all software contracts, association memberships & renewals, and all other functions of the department.
Makes decisions on expenditure of funds and has signature authority for CPD & OLCE accounts disbursements with same limits as Director.
Independently coordinates and resolves purchasing needs and record keeping responsibilities of all other staff members related to budget.
Responsible for all aspects of CPD & OLCE budget records including all Funds and all CPD & OLCE individual event budgets.
Analyzes and researches current and previous year data to collaborate with Directors in developing the annual budget.
Establishes and maintains extensive paper and electronic filing systems for use in analysis and research.
Interprets, summarizes, and presents information and reports directly related to the departments’ goals, metrics, and priorities.
Utilizes multiple software systems to post and reconcile all fund accounts and collects and analyzes all financial data.
Researches discrepancies online and/or by directly contacting various departments/vendors involved and makes appropriate corrections.
Independently researches, analyzes, assimilates, and presents data, including purchasing decisions and major recommendations, on operations of CPD & OLCE.
Collects data from multiple sources to prepare reports for all funds and events, and alerts Directors as to the status of accounts and issues of concern.
Responsible for all aspects of the Purchasing Card system for CPD & OLCE, including coordination of all user cards (currently 9).
Coordinates use of cards, obtains receipts, posts and reconciles monthly statements using online software for each card; works with cardholders to determine allowable purchases and offers alternative solutions as appropriate.
Researches supplies and equipment requested, determines best choice, checks funds are available and places orders.
Collaborates with Financial Aid, Student Employment Coordinator, and CPD Director to manage the JLD budget.
HR and Onboarding Coordination
Coordinate with the Student Affairs division office regarding all matters related to hiring, onboarding, benefits, and payroll.
Serves as primary liaison between CPD & Division of Student Affairs for HR actions.
Coordinate with Student Affairs to facilitate submission of all job-related hiring documents, monitor postings, coordinate candidate interviews, and assist managers with onboarding plans.
Submit EPAFs for student hires/terminations/changes; HR liaison for department.
Manage coordination between departmental staff and HR Benefits when questions arise.
Screen, interview, evaluate and recommend applicants for hire in student, EHRA and SHRA positions (up to 60 annually).
Manage time entry for all student, temporary, hourly, and SHRA employees.
Front Office and Events
Supervises the Front Office and all office operations; trains staff on systems, processes, and forms.
Coordinate/manage customer service for CPD & OLCE daily operations; maintain knowledge of all systems and policies.
Provide information to clients and staff; resolve problems; maintain service levels for students, employers, and UNCG faculty/staff.
Develop in-house cross-training materials and administer training.
Plan and schedule internal events, meetings, staff retreats, and other activities.
Competencies
Business and Records Administration – Advanced
Financial Management
Information Processing and Decision-Making
Communication
Planning and Organizing Work/Supervision
Physical and Work Environment
Physical effort includes repetitive motions, lifting up to 30 lbs, standing, and other activities as described. Work environment is indoor.
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