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Sr. IT Systems Analyst

Motion Recruitment Partners LLC, Lawrenceville, GA, United States


IT Systems Analyst III (End User Services) | Long-term Contract | Onsite

Our client is seeking an IT Systems Analyst III to support End User Services within a large enterprise environment in Lawrenceville, GA. This is a hands‑on desktop support role focused on troubleshooting hardware/software issues, supporting end‑users, and maintaining system performance across a Microsoft‑based environment.
This is a great opportunity for someone who enjoys being the go‑to technical resource and solving real‑time issues that impact day‑to‑day operations. The team is looking for someone who can operate independently, communicate effectively with users, and contribute to a stable, high‑functioning IT environment. You’ll gain exposure to enterprise‑scale systems, work across teams, and play a key role in keeping operations running smoothly.
Contract Duration: Ongoing
Required Skills & Experience

Associate’s degree in IT, Computer Science, or related field (or equivalent experience)
Strong experience providing technical support in a professional environment
Excellent troubleshooting skills across hardware, software, and user issues
Strong communication skills supporting both technical and non‑technical users
Desired Skills & Experience

5+ years of enterprise‑level desktop support experience
Experience supporting system implementations or upgrades
Strong requirements gathering and business process analysis skills
Experience working with cross‑functional teams and vendors
Ability to resolve complex, high‑impact technical issues
What You Will Be Doing

Tech Breakdown

70% Windows Desktop / End User Systems
20% Hardware & Peripheral Support
10% Security, Documentation & Process Improvement

Daily Responsibilities

80% Hands‑On Technical Support
10% Documentation & Process Updates
10% Team Collaboration & Escalation

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