Medical Assistant Centre Urgent Care
Atrium Health, Centre, AL, United States
Department
02190 FLMG Urgent Care: RHC Cherokee Centre - Immediate Care
Status
Full time
Benefits Eligible
Yes
Hours per Week
40
Schedule Details / Additional Information
M-Th 7:30am–4pm CT
Fri 7:30am–12pm CT
Pay Range
$21.85 – $32.80
Major Responsibilities
Direct Patient Care:
Administers medications according to approved policy/procedure following protocol or provider order and monitors response.
Consistently demonstrates ability to perform and document accurate vital signs including temperature, blood pressure, pulse (may be apical), respiration, height, and weight.
Prepares patients for exams and treatments physically and mentally and monitors their response.
Capable of assisting provider with all procedures and treatments.
Knowledgeable and able to assist with job duties of other personnel in the department.
Consistently encourages questions from patients and family and offers supervised guidance that fosters compliance guided by department protocols or provider
urse instructions.
Indirect Patient Care:
Consistently orders tests and assists nurse or provider in communicating results according to protocol or as ordered.
Reports abnormal findings, patient complaints, or concerns to physician or supervisor or nurse when appropriate.
Screen, prioritize and complete messages, communicating information to patients in a timely manner.
Explains procedures and test results using language appropriate to patient’s level of understanding guided by protocols or provider
urse instructions.
Serves as an advocate and liaison between patients, staff, physicians and external customers.
Provides approved written patient education and discharge instructions.
Assists patients in obtaining additional services ordered by the provider prior to leaving the office as part of discharge planning and in setting up referrals for additional care.
Communicates to provider any delays in obtaining results.
Makes certain that the medical record and all relevant diagnostic reports are available at the start of the visit.
Quality liaison who actively participates in medical record audits and indicator development.
Creates and maintains an environment that is patient centered as evidenced by availability of same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and high satisfaction scores.
Documentation:
Provides consistent and accurate documentation of patient information, care, and concerns in the EMR according to Documentation Policy and as instructed.
Consistently completes vouchers, referrals, and requisitions with appropriate information (medical record number and service codes) using EMR.
Completes all patient documentation within two full clinic business days after care and/or services have been provided per Missing Documentation policy guidelines.
Time Management:
Consistently watchful of patient flow by keeping rooms clean, stocked, and available and maintains adequate inventory.
Consistently checks equipment and trays for proper functioning and availability in busy times.
Demonstrates flexibility by performing additional duties under the direction of licensed nursing staff or provider.
Consistently manages time and demonstrates resource management skills effectively to complete daily activities.
Consistently knows how and when to delegate tasks to others.
Telephone Communication:
Answers the telephone promptly within three rings.
Completes all required customer service training and complies with scripting initiatives.
Displays a courteous, alert and pleasant tone of voice, speaking clearly and in a relaxed manner.
Restates information to ensure clarity and accuracy.
Transfers calls when appropriate, staying on the line and announcing where and why call was transferred.
Communicates effectively with internal and external customers.
Promotes same day appointment access and is engaged in achieving visit volume targets.
Education / Experience Required
Graduate from an accredited school with a clinical externship for medical assistant training (certification not required).
Graduate of Dreyer MA Program, OR 2–3 years on‑job training experience with knowledge of medical terminology.
High school diploma or GED.
Knowledge, Skills & Abilities Required
Good communication skills; both written and verbal.
Good interpersonal and customer service skills.
Basic keyboarding and typing skills.
Recognize needs and behaviors of age groups of patients treated; prior experience with such age groups required.
CPR certification required upon hire or within 60 days of hire.
Certification/Registration required. Non‑certified MAs must obtain certification or registration within one year of hire with AMG approved certifying bodies.
Physical Requirements and Working Conditions
Ability to successfully complete clinic‑based training for all associates.
Ability to work with all levels of personnel.
Ability to work under stressful situations.
Frequent periods of extended standing and sitting.
Possible lifting and assisting of patients.
If position has direct patient care the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015.
Ability to lift up to 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available.
Unique patient lifting/movement situations will be assessed on a case‑by‑case basis.
Benefits
Base compensation listed within the pay range based on qualifications, skills, relevant experience, and/or training.
Premium pay such as shift, on call, and more based on job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Benefits and More
Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and short‑ and long‑term disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Job Overview
The Medical Assistant will support the physician/s and other providers in delivering quality health care to ambulatory patients and perform a variety of clinical tasks to promote continuity of care. This health care professional will collaborate with other health care disciplines and follow department and clinic policies and procedures.
#J-18808-Ljbffr
02190 FLMG Urgent Care: RHC Cherokee Centre - Immediate Care
Status
Full time
Benefits Eligible
Yes
Hours per Week
40
Schedule Details / Additional Information
M-Th 7:30am–4pm CT
Fri 7:30am–12pm CT
Pay Range
$21.85 – $32.80
Major Responsibilities
Direct Patient Care:
Administers medications according to approved policy/procedure following protocol or provider order and monitors response.
Consistently demonstrates ability to perform and document accurate vital signs including temperature, blood pressure, pulse (may be apical), respiration, height, and weight.
Prepares patients for exams and treatments physically and mentally and monitors their response.
Capable of assisting provider with all procedures and treatments.
Knowledgeable and able to assist with job duties of other personnel in the department.
Consistently encourages questions from patients and family and offers supervised guidance that fosters compliance guided by department protocols or provider
urse instructions.
Indirect Patient Care:
Consistently orders tests and assists nurse or provider in communicating results according to protocol or as ordered.
Reports abnormal findings, patient complaints, or concerns to physician or supervisor or nurse when appropriate.
Screen, prioritize and complete messages, communicating information to patients in a timely manner.
Explains procedures and test results using language appropriate to patient’s level of understanding guided by protocols or provider
urse instructions.
Serves as an advocate and liaison between patients, staff, physicians and external customers.
Provides approved written patient education and discharge instructions.
Assists patients in obtaining additional services ordered by the provider prior to leaving the office as part of discharge planning and in setting up referrals for additional care.
Communicates to provider any delays in obtaining results.
Makes certain that the medical record and all relevant diagnostic reports are available at the start of the visit.
Quality liaison who actively participates in medical record audits and indicator development.
Creates and maintains an environment that is patient centered as evidenced by availability of same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and high satisfaction scores.
Documentation:
Provides consistent and accurate documentation of patient information, care, and concerns in the EMR according to Documentation Policy and as instructed.
Consistently completes vouchers, referrals, and requisitions with appropriate information (medical record number and service codes) using EMR.
Completes all patient documentation within two full clinic business days after care and/or services have been provided per Missing Documentation policy guidelines.
Time Management:
Consistently watchful of patient flow by keeping rooms clean, stocked, and available and maintains adequate inventory.
Consistently checks equipment and trays for proper functioning and availability in busy times.
Demonstrates flexibility by performing additional duties under the direction of licensed nursing staff or provider.
Consistently manages time and demonstrates resource management skills effectively to complete daily activities.
Consistently knows how and when to delegate tasks to others.
Telephone Communication:
Answers the telephone promptly within three rings.
Completes all required customer service training and complies with scripting initiatives.
Displays a courteous, alert and pleasant tone of voice, speaking clearly and in a relaxed manner.
Restates information to ensure clarity and accuracy.
Transfers calls when appropriate, staying on the line and announcing where and why call was transferred.
Communicates effectively with internal and external customers.
Promotes same day appointment access and is engaged in achieving visit volume targets.
Education / Experience Required
Graduate from an accredited school with a clinical externship for medical assistant training (certification not required).
Graduate of Dreyer MA Program, OR 2–3 years on‑job training experience with knowledge of medical terminology.
High school diploma or GED.
Knowledge, Skills & Abilities Required
Good communication skills; both written and verbal.
Good interpersonal and customer service skills.
Basic keyboarding and typing skills.
Recognize needs and behaviors of age groups of patients treated; prior experience with such age groups required.
CPR certification required upon hire or within 60 days of hire.
Certification/Registration required. Non‑certified MAs must obtain certification or registration within one year of hire with AMG approved certifying bodies.
Physical Requirements and Working Conditions
Ability to successfully complete clinic‑based training for all associates.
Ability to work with all levels of personnel.
Ability to work under stressful situations.
Frequent periods of extended standing and sitting.
Possible lifting and assisting of patients.
If position has direct patient care the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015.
Ability to lift up to 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available.
Unique patient lifting/movement situations will be assessed on a case‑by‑case basis.
Benefits
Base compensation listed within the pay range based on qualifications, skills, relevant experience, and/or training.
Premium pay such as shift, on call, and more based on job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Benefits and More
Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and short‑ and long‑term disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Job Overview
The Medical Assistant will support the physician/s and other providers in delivering quality health care to ambulatory patients and perform a variety of clinical tasks to promote continuity of care. This health care professional will collaborate with other health care disciplines and follow department and clinic policies and procedures.
#J-18808-Ljbffr