Senior Host - Eataly Flatiron
Eataly, New York, NY, United States
Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and theme – but all with the same aim: for our guests to:
SHOP a selection of high-quality Italian, local and homemade products
EAT authentic Italian food at restaurants, cafés and to-go counters
LEARN through our classes and our team’s product knowledge
Lead Host Position
The Lead Host is a senior host who greets guests and ensures an impactful and memorable restaurant experience from start to finish.
Greets guests as they arrive; gathers pertinent information; delivers guests to the front of house team
Oversees the seating and menu presentation to all guests, ensuring high-quality service
Supports the management team by training all new hosts
Takes reservations over telephone, via email, and in person; records them properly in the system
Manages and maximizes the reservation book
Answers guests’ questions
Creates and communicates daily floor plans
Highlights problem areas and develops solutions
Demonstrates a positive, smiling, empowering, and motivational attitude
Delegates effectively with professionalism
Oversees cleanliness and maintenance of the restaurant entrance
Ensures all supplies required for front‑end operations are available
Performs other duties as required or assigned
Compensation
Hourly: $20–$23 + tips
Qualifications
1+ year of experience in a high‑volume restaurant
Basic computer skills
Excellent communication skills
High school diploma or equivalent (preferred)
Job Requirements
Availability to work onsite with a flexible schedule, often including evenings and weekends
Ability to lift up to 50 pounds
Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending, and squatting
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401(k) with match or RRSP
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and theme – but all with the same aim: for our guests to:
SHOP a selection of high-quality Italian, local and homemade products
EAT authentic Italian food at restaurants, cafés and to-go counters
LEARN through our classes and our team’s product knowledge
Lead Host Position
The Lead Host is a senior host who greets guests and ensures an impactful and memorable restaurant experience from start to finish.
Greets guests as they arrive; gathers pertinent information; delivers guests to the front of house team
Oversees the seating and menu presentation to all guests, ensuring high-quality service
Supports the management team by training all new hosts
Takes reservations over telephone, via email, and in person; records them properly in the system
Manages and maximizes the reservation book
Answers guests’ questions
Creates and communicates daily floor plans
Highlights problem areas and develops solutions
Demonstrates a positive, smiling, empowering, and motivational attitude
Delegates effectively with professionalism
Oversees cleanliness and maintenance of the restaurant entrance
Ensures all supplies required for front‑end operations are available
Performs other duties as required or assigned
Compensation
Hourly: $20–$23 + tips
Qualifications
1+ year of experience in a high‑volume restaurant
Basic computer skills
Excellent communication skills
High school diploma or equivalent (preferred)
Job Requirements
Availability to work onsite with a flexible schedule, often including evenings and weekends
Ability to lift up to 50 pounds
Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending, and squatting
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401(k) with match or RRSP
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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