Retail Store Manager
Spectrum, Sevierville, TN, United States
Overview
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a
Retail Store Manager
position at Spectrum may be right for you.
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
As a
Retail Store Manager , you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
What Our Retail Store Managers Enjoy Most
Collaborating with peers to build high performing teams through best-practice sharing.
Coaching and developing sales reps to reach their personal and professional goals.
Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each other’s successes.
Responsibilities
Lead and motivate store team to achieve sales and service goals.
Develop and implement strategies to improve customer experience and store performance.
Collaborate with cross-functional teams to ensure alignment with company objectives.
Monitor and coach employees to maintain high standards of customer service and product knowledge.
Qualifications
WHAT YOU’LL BRING TO SPECTRUM
Experience: 3-5 years of sales and customer service experience
Working inside a retail store environment
High level of comfort with personal technology
Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint
Abilities: Lift up to 35 lbs. and stand for prolonged periods of time
Schedule: Travel and flexibility to support store hours as business needs dictate
Preferred Qualifications
Education: Bachelor’s Degree or equivalent work experience
Management experience - 1+ years
Telecommunications/wireless experience - 1-3 years
SRL402 2026-73637 2026
Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here
We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
#J-18808-Ljbffr
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a
Retail Store Manager
position at Spectrum may be right for you.
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
As a
Retail Store Manager , you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
What Our Retail Store Managers Enjoy Most
Collaborating with peers to build high performing teams through best-practice sharing.
Coaching and developing sales reps to reach their personal and professional goals.
Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each other’s successes.
Responsibilities
Lead and motivate store team to achieve sales and service goals.
Develop and implement strategies to improve customer experience and store performance.
Collaborate with cross-functional teams to ensure alignment with company objectives.
Monitor and coach employees to maintain high standards of customer service and product knowledge.
Qualifications
WHAT YOU’LL BRING TO SPECTRUM
Experience: 3-5 years of sales and customer service experience
Working inside a retail store environment
High level of comfort with personal technology
Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint
Abilities: Lift up to 35 lbs. and stand for prolonged periods of time
Schedule: Travel and flexibility to support store hours as business needs dictate
Preferred Qualifications
Education: Bachelor’s Degree or equivalent work experience
Management experience - 1+ years
Telecommunications/wireless experience - 1-3 years
SRL402 2026-73637 2026
Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here
We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
#J-18808-Ljbffr