Patient Coordinator 1-Orthoptics-New York Eye and Ear Infirmary of Mount Sinai-F
Mount Sinai Health System, New York, NY, United States
Job Description
Patient Coordinator 1-Orthoptics-New York Eye and Ear Infirmary of Mount Sinai – Full Time, Days, Possible Weekends
Greets and establishes first contact with patients. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for the physician they are seeing.
Qualifications
High school diploma or equivalent required.
Collective bargaining unit: SEIU 1199‑NYEE
Responsibilities
Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.
Assure that the physician accepts the insurance that patients present with. If not already done prior to visit, verify insurance prior to the patient’s arrival or at minimum at the time of arrival before visit.
Communicate with appropriate staff regarding the patient’s arrival, and ensure that the patient’s medical record is available for the physician.
Process/update HIPAA‑related paperwork and other institutional forms as necessary.
Collect or retrieve referrals or insurance authorizations as required.
Review the status of the waiting room on a routine basis and ensure that patients are kept advised of wait times.
Ensure that the patient has paid the co‑pay or collects the co‑pay under direction of billing staff, providing the patient with a receipt following established cash‑control processes.
May schedule the patient for a follow‑up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
May perform simple charge entry tasks or enter payments collected from patients and prepare the Cashier’s deposit. Note: duties are mutually exclusive and may not be performed by the same employee.
Answer phones for the practice and schedule appointments.
Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
May initiate reminder phone calls for next‑day appointments.
Compensation Statement
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $24,6009 – $26,4571 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Equal Opportunity Employer
The Mount Sinai Health System is an equal‑opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
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Patient Coordinator 1-Orthoptics-New York Eye and Ear Infirmary of Mount Sinai – Full Time, Days, Possible Weekends
Greets and establishes first contact with patients. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for the physician they are seeing.
Qualifications
High school diploma or equivalent required.
Collective bargaining unit: SEIU 1199‑NYEE
Responsibilities
Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.
Assure that the physician accepts the insurance that patients present with. If not already done prior to visit, verify insurance prior to the patient’s arrival or at minimum at the time of arrival before visit.
Communicate with appropriate staff regarding the patient’s arrival, and ensure that the patient’s medical record is available for the physician.
Process/update HIPAA‑related paperwork and other institutional forms as necessary.
Collect or retrieve referrals or insurance authorizations as required.
Review the status of the waiting room on a routine basis and ensure that patients are kept advised of wait times.
Ensure that the patient has paid the co‑pay or collects the co‑pay under direction of billing staff, providing the patient with a receipt following established cash‑control processes.
May schedule the patient for a follow‑up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
May perform simple charge entry tasks or enter payments collected from patients and prepare the Cashier’s deposit. Note: duties are mutually exclusive and may not be performed by the same employee.
Answer phones for the practice and schedule appointments.
Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
May initiate reminder phone calls for next‑day appointments.
Compensation Statement
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $24,6009 – $26,4571 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Equal Opportunity Employer
The Mount Sinai Health System is an equal‑opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
#J-18808-Ljbffr