Patient Coordinator - Multispecialty - Staten Island, NY - Full time Days - Offs
Mount Sinai Health System, New York, NY, United States
Description
The Offsite Patient Coordinator greets and establishes first contact with patients. This individual confirms and updates patient demographics, performs scheduling and verifies insurance as necessary to ensure that patients have appropriate insurance for the physician they are seeing.
Responsibilities
Greets patients either in person or via telephone, and updates their insurance/demographics in the practice management system.
Assures that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.
Communicate with appropriate staff regarding patients arrival, and ensure that the patient\'s medical record is available for the physician.
Processes/updates HIPAA-related paperwork and other institutional forms as necessary.
Collects or retrieves referrals or insurance authorizations as required.
Reviews status of the waiting room on a routine basis and ensures that patients are kept advised of wait times.
Ensures that patient has paid co-pay or collects co-pay under the direction of billing staff, providing the patient with a receipt following established cash-control processes.
Schedules patient for follow-up appointment as needed. Provides the patient with guidelines for requesting medical records, if necessary.
May perform simple charge entry tasks or enter payments collected from patients and prepare cash deposits. Note: duties are mutually exclusive and may not be performed by the same employee.
Answers phones for the practice and schedules appointments.
Follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
May initiate reminder phone calls for next day appointments.
Performs other related duties.
Qualifications
Education requirements:
High School diploma/GED required
1 year experience in a physician practice
Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.
Must have a minimum of one week training on-site which will be provided by practice.
Employer Information
Non-Bargaining Unit, M1J - Staten Island Multispecialty OFFS - MSH, Mount Sinai Hospital
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are dedicated to fostering a workplace where all individuals feel respected and supported.
Compensation
The Mount Sinai Health System provides salary ranges that comply with applicable laws. The salary range for the role is disclosed in the job advertisement. Actual salaries depend on various factors, including experience, education, and organizational need.
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The Offsite Patient Coordinator greets and establishes first contact with patients. This individual confirms and updates patient demographics, performs scheduling and verifies insurance as necessary to ensure that patients have appropriate insurance for the physician they are seeing.
Responsibilities
Greets patients either in person or via telephone, and updates their insurance/demographics in the practice management system.
Assures that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.
Communicate with appropriate staff regarding patients arrival, and ensure that the patient\'s medical record is available for the physician.
Processes/updates HIPAA-related paperwork and other institutional forms as necessary.
Collects or retrieves referrals or insurance authorizations as required.
Reviews status of the waiting room on a routine basis and ensures that patients are kept advised of wait times.
Ensures that patient has paid co-pay or collects co-pay under the direction of billing staff, providing the patient with a receipt following established cash-control processes.
Schedules patient for follow-up appointment as needed. Provides the patient with guidelines for requesting medical records, if necessary.
May perform simple charge entry tasks or enter payments collected from patients and prepare cash deposits. Note: duties are mutually exclusive and may not be performed by the same employee.
Answers phones for the practice and schedules appointments.
Follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
May initiate reminder phone calls for next day appointments.
Performs other related duties.
Qualifications
Education requirements:
High School diploma/GED required
1 year experience in a physician practice
Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.
Must have a minimum of one week training on-site which will be provided by practice.
Employer Information
Non-Bargaining Unit, M1J - Staten Island Multispecialty OFFS - MSH, Mount Sinai Hospital
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are dedicated to fostering a workplace where all individuals feel respected and supported.
Compensation
The Mount Sinai Health System provides salary ranges that comply with applicable laws. The salary range for the role is disclosed in the job advertisement. Actual salaries depend on various factors, including experience, education, and organizational need.
#J-18808-Ljbffr