Medical Assistant
Concentra, Inc, Arizona City, AZ, United States
Responsibilities
Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing such as vaccines and injections, phlebotomy, PFTs, audiogram testing, and respirator fit testing.
Perform rapid screening tests (influenza, strep, mono, glucose, etc.).
Assist providers during examination and treatment.
Perform routine medical procedures ordered by the treating clinician and triage emergent patients as needed.
Assist clinician with procedure set up and injury care.
Apply bandages, dressings, and splints as ordered.
Dispense medications and durable medical equipment in accordance with state regulations.
Complete quality assurance activities on equipment and medical devices and associated testing processes.
Maintain supplies, clean rooms and equipment, and stock exam rooms.
Operate and calibrate medical devices and maintain records.
Notify supervisor immediately if equipment is not functioning, supplies are needed, or facility is not operating as expected.
Assist with patient flow and volume in partnership with center leadership.
Keep patients informed of expected wait times during all aspects of the center visit.
Perform clerical tasks in both front and back office associated with patient care and accurate record keeping.
Ensure accuracy in documentation.
Conduct front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi‑line telephone system, and distribute results and paperwork.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required.
Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
Complete applicable training, including monthly clinical competency training.
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
Qualifications
Education Level: Vocational/Technical/Business School.
Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations).
Customarily has at least six months or more of medical assistant experience.
Knowledge of medical procedures and medical terminology.
Working knowledge of occupational medicine requirements (state specific) preferred.
Job‑Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and tactful, professional interaction with people.
Ability to properly handle sensitive and confidential information (including HIPAA and PHI) in a manner that complies with federal and state laws and company policies.
Excellent verbal and written communication skills in a clear, professional manner.
Team‑work focus with peers and center leadership; ability to maintain working relationships with all levels of colleagues.
Must participate in initial and ongoing training as required.
Obtain all certifications required of Medical Support Specialists including drug screen collection, breath alcohol certification, hair and oral fluids collection.
Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) and data entry into various systems and applications.
Benefits
401(k) retirement plan with employer match.
Medical, vision, prescription, telehealth, and dental plans.
Life and disability insurance.
Paid time off & extended illness days.
Colleague referral bonus program.
Tuition reimbursement.
Commuter benefits.
Dependent care spending account.
Employee discounts.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
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Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing such as vaccines and injections, phlebotomy, PFTs, audiogram testing, and respirator fit testing.
Perform rapid screening tests (influenza, strep, mono, glucose, etc.).
Assist providers during examination and treatment.
Perform routine medical procedures ordered by the treating clinician and triage emergent patients as needed.
Assist clinician with procedure set up and injury care.
Apply bandages, dressings, and splints as ordered.
Dispense medications and durable medical equipment in accordance with state regulations.
Complete quality assurance activities on equipment and medical devices and associated testing processes.
Maintain supplies, clean rooms and equipment, and stock exam rooms.
Operate and calibrate medical devices and maintain records.
Notify supervisor immediately if equipment is not functioning, supplies are needed, or facility is not operating as expected.
Assist with patient flow and volume in partnership with center leadership.
Keep patients informed of expected wait times during all aspects of the center visit.
Perform clerical tasks in both front and back office associated with patient care and accurate record keeping.
Ensure accuracy in documentation.
Conduct front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi‑line telephone system, and distribute results and paperwork.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required.
Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
Complete applicable training, including monthly clinical competency training.
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
Qualifications
Education Level: Vocational/Technical/Business School.
Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations).
Customarily has at least six months or more of medical assistant experience.
Knowledge of medical procedures and medical terminology.
Working knowledge of occupational medicine requirements (state specific) preferred.
Job‑Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and tactful, professional interaction with people.
Ability to properly handle sensitive and confidential information (including HIPAA and PHI) in a manner that complies with federal and state laws and company policies.
Excellent verbal and written communication skills in a clear, professional manner.
Team‑work focus with peers and center leadership; ability to maintain working relationships with all levels of colleagues.
Must participate in initial and ongoing training as required.
Obtain all certifications required of Medical Support Specialists including drug screen collection, breath alcohol certification, hair and oral fluids collection.
Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) and data entry into various systems and applications.
Benefits
401(k) retirement plan with employer match.
Medical, vision, prescription, telehealth, and dental plans.
Life and disability insurance.
Paid time off & extended illness days.
Colleague referral bonus program.
Tuition reimbursement.
Commuter benefits.
Dependent care spending account.
Employee discounts.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
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