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Patient Coordinator

Wave Dental Professionals, Dearborn, MI, United States


Position: Patient Coordinator

Location: Wave Dental Specialists – Dearborn Heights, MI

Schedule: Full-Time

Benefits: Full benefits package (medical, dental, PTO, retirement options)

Are you a detail-oriented dental professional with experience in a multi-specialty office?

Wave Dental Specialists is a dynamic, high-volume multi-specialty dental practice in Dearborn Heights, Michigan. We are seeking a full-time Patient Coordinator with prior experience in specialty scheduling and insurance. If you’re skilled, organized, and customer-focused, we want to hear from you!

What You’ll Do:

Greet and check in patients across multiple specialties (endo, oral surgery, perio, etc.)

Coordinate complex treatment schedules and referrals between specialists

Verify and submit insurance claims for specialty procedures

Collect payments, explain financial policies, and follow up on patient balances

Maintain accurate patient records and appointment histories

Serve as a liaison between clinical and administrative teams

Requirements:

2+ years dental front office experience required

Experience in a multi-specialty or specialty dental office is a must

Strong knowledge of dental insurance verification and billing (PPO, Medicaid, etc.)

Familiarity with practice management software (Open Dental preferred)

Excellent organizational and communication skills

Professional, dependable, and confident in a fast-paced environment

We Offer:

Competitive pay based on experience

Full benefits including medical, dental, vision, PTO, and retirement plan

Career advancement opportunities within a growing group

Supportive management and collaborative clinical team

State-of-the-art facility and technology

Education and Training:

High School Diploma or equivalent.

Minimum one-year related experience and/or training; or equivalent of combination of education and experience.

FLSA Status:

Hourly

Reports to:

Operations Manager.

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