Patient Access Coordinator
PT Solutions Physical Therapy, Henryetta, OK, United States
Overview
In this role, you’ll serve as the first point of contact for patients, managing check-in/check-out, payments, and documentation while ensuring a positive and efficient clinic experience. You’ll play a key role in maintaining accurate information, supporting clinic operations, and facilitating communication between patients and care teams.
PT Solutions invests in its team with ongoing training, mentorship, and clear paths for advancement. This is an opportunity for growth in a supportive, forward-thinking organization.
Clinic Address
Henryetta
2401 W Main St
Henryetta, Oklahoma 74437
United States
What You Will Get
Competitive compensation with ability to earn performance-based incentives
Professional development through strategic internal platforms
Opportunity for career progression with a nationwide physical therapy practice
PTO and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
Reimbursement for endurance race entry fees
Your Responsibilities As a Patient Access Coordinator
Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments
Handle payments, explain financial responsibilities, and maintain accurate daily financial records
Support clinic operations by managing phones, schedules, referrals, and EMR documentation
Deliver a positive patient experience by assisting with questions and addressing concerns professionally
Ensure compliance with HIPAA, insurance processes, and accurate documentation standards
Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues
Assist with clinic operations, special projects, and provide coverage support as needed
Required Skills & Abilities
Strong communication and customer service skills
Ability to multitask and prioritize effectively in a busy clinic environment
High level of accuracy and attention to detail
Ability to collect payments and discuss financial responsibility confidently
Proficiency in Microsoft Office and comfort using multiple software systems
Professional, empathetic, and patient-centered approach
Ability to follow workflows, protocols, and compliance requirements
Strong problem-solving and conflict-resolution skills
Ability to work independently and as part of a team
Qualifications
At minimum, a High School or GED diploma (submission of diploma for the highest level of education obtained will be required)
1–2 years of customer service or healthcare front office experience preferred
Experience using EMR systems and scheduling platforms strongly preferred
Must meet all compliance, background check, and onboarding requirements
Schedule
Full Time: available to work both 8am-5pm and 9am-6pm
Compensation
Pay Range: $16.66-17/hr
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In this role, you’ll serve as the first point of contact for patients, managing check-in/check-out, payments, and documentation while ensuring a positive and efficient clinic experience. You’ll play a key role in maintaining accurate information, supporting clinic operations, and facilitating communication between patients and care teams.
PT Solutions invests in its team with ongoing training, mentorship, and clear paths for advancement. This is an opportunity for growth in a supportive, forward-thinking organization.
Clinic Address
Henryetta
2401 W Main St
Henryetta, Oklahoma 74437
United States
What You Will Get
Competitive compensation with ability to earn performance-based incentives
Professional development through strategic internal platforms
Opportunity for career progression with a nationwide physical therapy practice
PTO and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
Reimbursement for endurance race entry fees
Your Responsibilities As a Patient Access Coordinator
Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments
Handle payments, explain financial responsibilities, and maintain accurate daily financial records
Support clinic operations by managing phones, schedules, referrals, and EMR documentation
Deliver a positive patient experience by assisting with questions and addressing concerns professionally
Ensure compliance with HIPAA, insurance processes, and accurate documentation standards
Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues
Assist with clinic operations, special projects, and provide coverage support as needed
Required Skills & Abilities
Strong communication and customer service skills
Ability to multitask and prioritize effectively in a busy clinic environment
High level of accuracy and attention to detail
Ability to collect payments and discuss financial responsibility confidently
Proficiency in Microsoft Office and comfort using multiple software systems
Professional, empathetic, and patient-centered approach
Ability to follow workflows, protocols, and compliance requirements
Strong problem-solving and conflict-resolution skills
Ability to work independently and as part of a team
Qualifications
At minimum, a High School or GED diploma (submission of diploma for the highest level of education obtained will be required)
1–2 years of customer service or healthcare front office experience preferred
Experience using EMR systems and scheduling platforms strongly preferred
Must meet all compliance, background check, and onboarding requirements
Schedule
Full Time: available to work both 8am-5pm and 9am-6pm
Compensation
Pay Range: $16.66-17/hr
#J-18808-Ljbffr