End-User IT Operations Consultant — White-Glove Service

Korn Ferry is seeking an experienced IT Service and Infrastructure Consultant in San Francisco to enhance end-user service delivery in a dynamic professional services environment. The role requires improving service quality and user satisfaction through direct collaboration with IT leadership, assessing performance, redesigning processes, and implementing effective service metrics. Candidates should possess significant experience in IT Service Desk operations and excellent communication skills tailored for high-expectation settings.
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