Service Supervisor
DH Pace Company, Inc., Peachtree Corners, GA, United States
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Entry-Level Service Supervisor
We are seeking a
Entry-Level Service Supervisor
in Peachtree Corners. Our ideal candidate will effectively coordinate field employees to meet our customer’s high standards and expectations. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and are a forward thinker, apply with us today! This is an excellent opportunity for recent and upcoming graduates.
Position Overview
Learn to dispatch technicians to customer job sites to assess customers’ service, repair or installation needs and track jobs for completion to customers’ satisfaction
Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
Provide exceptional customer service
Additional responsibilities as assigned
Qualifications
Bachelor's degree preferred
Adaptable to change and good at multi-tasking
Must have excellent communication and organizational skills and a good mechanical aptitude
Ability to effectively communicate with the customer and represent the company in a professional manner
Proficient user of software and systems
Must have a valid driver’s license
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Entry-Level Service Supervisor
We are seeking a
Entry-Level Service Supervisor
in Peachtree Corners. Our ideal candidate will effectively coordinate field employees to meet our customer’s high standards and expectations. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and are a forward thinker, apply with us today! This is an excellent opportunity for recent and upcoming graduates.
Position Overview
Learn to dispatch technicians to customer job sites to assess customers’ service, repair or installation needs and track jobs for completion to customers’ satisfaction
Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
Provide exceptional customer service
Additional responsibilities as assigned
Qualifications
Bachelor's degree preferred
Adaptable to change and good at multi-tasking
Must have excellent communication and organizational skills and a good mechanical aptitude
Ability to effectively communicate with the customer and represent the company in a professional manner
Proficient user of software and systems
Must have a valid driver’s license
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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