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Front Desk Guest Service Representative

Red Roof Inn, Irving, TX, United States


Red Roof Inn - 8150 Esters Boulevard - Responsibilities: Welcome guests with friendly greeting and smile and perform all guest related services; Handle reservation requests; check guests in/out; handle guest accounting and cashier functions; Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales; Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms; Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance