
Front Desk Guest Service Representative
Red Roof Inn, Durham, NC, United States
Red Roof Inn - 5623 Durham-Chapel Hill Boulevard - Responsibilities: Welcome guests with friendly greeting and smile and perform all guest related services; Handle reservation requests; check guests in/out; handle guest accounting and cashier functions; Make, change and monitor reservations; review and report rate availability using the front desk computer system; Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval; Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance