Public Safety Program Specialist 1 (Missing Persons) - 214504
New York State Division of Criminal Justice Services, Albany, NY, United States
Position Overview
The Public Safety Program Specialist 1 (Missing Persons) will act as an Investigative Specialist in the Missing Persons Clearinghouse (MPC) in the Office of Public Safety. Services provided by the MPC include investigative support to federal, state, and local law enforcement agencies and coordination of efforts with parents, left-behind family members, attorneys, courts, and private agencies in the search for and recovery of missing and unidentified persons.
Responsibilities
Answer incoming requests for assistance by phone and email; gather and evaluate information regarding missing persons and determine the urgency of each case and take appropriate action.
Publicize cases of missing children, college students, and vulnerable adults via the DCJS public website, National Center for Missing & Exploited Children (NCMEC) website, NY Alert, and other poster services.
Assist with coordination of the Missing Child, Missing College Student, and Vulnerable Adult Alert Programs.
Conduct database, internet, and social media searches on cases of missing persons; analyze results and take appropriate action.
Intake, analyze, and properly disseminate lead information on missing persons.
Assist federal, state, and local agencies in the investigation of cases involving missing and exploited children, missing college students, and missing vulnerable adults.
Assist in organizing and executing Missing Child Rescue Operations.
Develop and deliver law enforcement training and public outreach, including internet safety presentations.
Qualifications
Minimum Qualifications: Six (6) years of qualifying experience in an investigative support position supporting missing persons investigations. An associate degree or 60 credit hours may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience.
Qualifying experience includes taking written statements from law enforcement and left-behind family members; collecting and archiving physical and documentary evidence; and preparing detailed written reports of investigative findings. Investigative support of missing person investigations experience can include any level of experience or number of instances of involvement with a missing person report or investigation.
Prior Law Enforcement Experience. Strong Verbal Communication Skills.
Additional Information
The position requires the investigative specialist to be in on‑call status on a rotating basis with other investigative specialists for the operation of a 24/7 hotline. Compensation while in standby status for on-call is 25% of base salary. The position may require approximately 20% statewide travel; some positions may require travel to locations not serviced by public transportation.
Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal‑opportunity employer and is committed to workplace diversity, equity, and inclusion.
Please be advised that the Division of Criminal Justice Services does not currently offer sponsorship for employment visas.
REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity, Inclusion, and Accessibility Unit at DEIA@dcjs.ny.gov or (518) 457-8895.
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The Public Safety Program Specialist 1 (Missing Persons) will act as an Investigative Specialist in the Missing Persons Clearinghouse (MPC) in the Office of Public Safety. Services provided by the MPC include investigative support to federal, state, and local law enforcement agencies and coordination of efforts with parents, left-behind family members, attorneys, courts, and private agencies in the search for and recovery of missing and unidentified persons.
Responsibilities
Answer incoming requests for assistance by phone and email; gather and evaluate information regarding missing persons and determine the urgency of each case and take appropriate action.
Publicize cases of missing children, college students, and vulnerable adults via the DCJS public website, National Center for Missing & Exploited Children (NCMEC) website, NY Alert, and other poster services.
Assist with coordination of the Missing Child, Missing College Student, and Vulnerable Adult Alert Programs.
Conduct database, internet, and social media searches on cases of missing persons; analyze results and take appropriate action.
Intake, analyze, and properly disseminate lead information on missing persons.
Assist federal, state, and local agencies in the investigation of cases involving missing and exploited children, missing college students, and missing vulnerable adults.
Assist in organizing and executing Missing Child Rescue Operations.
Develop and deliver law enforcement training and public outreach, including internet safety presentations.
Qualifications
Minimum Qualifications: Six (6) years of qualifying experience in an investigative support position supporting missing persons investigations. An associate degree or 60 credit hours may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience.
Qualifying experience includes taking written statements from law enforcement and left-behind family members; collecting and archiving physical and documentary evidence; and preparing detailed written reports of investigative findings. Investigative support of missing person investigations experience can include any level of experience or number of instances of involvement with a missing person report or investigation.
Prior Law Enforcement Experience. Strong Verbal Communication Skills.
Additional Information
The position requires the investigative specialist to be in on‑call status on a rotating basis with other investigative specialists for the operation of a 24/7 hotline. Compensation while in standby status for on-call is 25% of base salary. The position may require approximately 20% statewide travel; some positions may require travel to locations not serviced by public transportation.
Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal‑opportunity employer and is committed to workplace diversity, equity, and inclusion.
Please be advised that the Division of Criminal Justice Services does not currently offer sponsorship for employment visas.
REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity, Inclusion, and Accessibility Unit at DEIA@dcjs.ny.gov or (518) 457-8895.
#J-18808-Ljbffr