Guest Services Representative

Live Nation Entertainment - - Responsibilities: Deliver exemplary customer service to maintain customer loyalty; Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution; Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations; Solicit sales of new or additional services or products; Confer with customers by telephone or in person to provide information about products or services, take, or enter orders, cancel accounts, or obtain details of complaints