Guest Services- PT- MGM Music Hall Fenway

Live Nation Entertainment - - Responsibilities: Deliver exemplary customer service to maintain customer loyalty; Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations; Refer unresolved customer grievances to designated departments for further investigation; Solicit sales of new or additional services or products; Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken