RUNNER
The Avra Group, Beverly Hills, CA, United States
Job Title
To ensure high levels of hospitality every time you are in contact with guests. To be attentive to guest needs at all times. To be responsible for assisting during services, including but not limited to, the initial guest experience, clearly and efficiently communicating with all guests and staff. Additionally to also ensure guest service meets company standards with customer satisfaction maintained at all times. Interacts with the restaurant guests, fellow staff members, and supervisors in a polite, courteous and hospitable manner to ensure an exemplary dining experience.
Primarily to Front of the House operations management with an equal standard of respect and professionalism to the BOH management team (chefs).
Hourly Non-Exempt
Beverly Hills Minimum wage + % of the Tip Pool
Provides professional and exceptional service
Responsible for maintaining professionalism and kindness when interacting with guests and staff
Conduct themselves in a manner that is both presentable and professional at all times
Maintains consistent and clear communication with all
Greet customers upon their departure
Must be on-site with absolutely no possibility of remote work
Provide prompt, professional, friendly, and personalized service to our guests.
Provides help and support to all colleagues.
Performs and completes all side work as described.
Respond to guests' questions and their needs.
Work as a team.
Communicate to FOH and BOH support staff including managers, servers and chef.
Learn and teach fellow colleagues.
Ensures the working area has a high standard of cleanliness and follows health code requirements.
Properly set-up station and side stations including:
Square-off seats, tables, make sure all tables and chairs/banquettes are clean and free of debris
Help servers set tables/buffets exact to managers orders
Wipe down chairs and table bases
Stock side stations with appropriate materials
Perform opening side work as described for specific sections
Attend and participate in daily pre-shift meetings.
Always smiles and greets guests warmly and genuinely.
Properly executes all event formats (reception, buffet, seated dinner, stations, etc.)
Reports any incidents of theft, vandalism, or violations of the house rules or breaches of security or
safety regulations.
Reports all breakages or damaged equipment immediately to management.
Provide professional and exceptional guest service.
Clear empty glasses, dirty plates, used silverware
Clean and wipe tabletop and keep free of debris and food
Sweeps and wipes spills from the venue floor
Help set table for next course
Clear and reset tables.
Perform shift opening and closing side work as described.
Delivers food and beverages to tables.
Clears and resets tables.
Carries out closing procedures and side work.
Complies with all occupational, health, and safety standards.
Overtime when or as needed approved or directed by management
Prolonged periods of standing, bending, sitting, kneeling
Working in an indoor/ outdoor location (subject to weather changes& varying temperatures)
Lifting equipment up to 50 pounds (when necessary)
Constantly position self to maintain any equipment or tools necessary to the position
Occasionally ascends/descends a ladder or stool to move or transfer equipment needed for the position
Constantly works in indoor or outdoor weather condition/ temperatures
Move, Transport, position, put, and or remove equipment up to 50 pounds (when necessary)
Work in all or some different spaces of the restaurant depending on service (mainly in the open dining area, offices, storage, kitchen, back or exterior of the restaurant)
The ability to converse, discern, convey and express professionally when exchanging information or directing staff/peers in a professional work setting.
The ability to observe details
Portrays a positive and professional attitude.
Always smiles and greets guests warmly and genuinely.
Works as part of a team.
Executes closing procedures and side work.
Attends and participates in daily pre-shift meetings.
At least 2 years of server experience in a high-volume establishment.
Strong guest service skills
Strong communication in person
Ability to handle multiple tasks and prioritize workload in a deadline-driven manner while working in a demanding environment
Forming part of our team The Avra Group a fast-growing company succeeding in the world of luxurious fine dining.
Healthcare benefits, and retirement plan.
Complimentary meals during shifts
Offer growth possibilities to their hardworking team members
Avra BH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
To ensure high levels of hospitality every time you are in contact with guests. To be attentive to guest needs at all times. To be responsible for assisting during services, including but not limited to, the initial guest experience, clearly and efficiently communicating with all guests and staff. Additionally to also ensure guest service meets company standards with customer satisfaction maintained at all times. Interacts with the restaurant guests, fellow staff members, and supervisors in a polite, courteous and hospitable manner to ensure an exemplary dining experience.
Primarily to Front of the House operations management with an equal standard of respect and professionalism to the BOH management team (chefs).
Hourly Non-Exempt
Beverly Hills Minimum wage + % of the Tip Pool
Provides professional and exceptional service
Responsible for maintaining professionalism and kindness when interacting with guests and staff
Conduct themselves in a manner that is both presentable and professional at all times
Maintains consistent and clear communication with all
Greet customers upon their departure
Must be on-site with absolutely no possibility of remote work
Provide prompt, professional, friendly, and personalized service to our guests.
Provides help and support to all colleagues.
Performs and completes all side work as described.
Respond to guests' questions and their needs.
Work as a team.
Communicate to FOH and BOH support staff including managers, servers and chef.
Learn and teach fellow colleagues.
Ensures the working area has a high standard of cleanliness and follows health code requirements.
Properly set-up station and side stations including:
Square-off seats, tables, make sure all tables and chairs/banquettes are clean and free of debris
Help servers set tables/buffets exact to managers orders
Wipe down chairs and table bases
Stock side stations with appropriate materials
Perform opening side work as described for specific sections
Attend and participate in daily pre-shift meetings.
Always smiles and greets guests warmly and genuinely.
Properly executes all event formats (reception, buffet, seated dinner, stations, etc.)
Reports any incidents of theft, vandalism, or violations of the house rules or breaches of security or
safety regulations.
Reports all breakages or damaged equipment immediately to management.
Provide professional and exceptional guest service.
Clear empty glasses, dirty plates, used silverware
Clean and wipe tabletop and keep free of debris and food
Sweeps and wipes spills from the venue floor
Help set table for next course
Clear and reset tables.
Perform shift opening and closing side work as described.
Delivers food and beverages to tables.
Clears and resets tables.
Carries out closing procedures and side work.
Complies with all occupational, health, and safety standards.
Overtime when or as needed approved or directed by management
Prolonged periods of standing, bending, sitting, kneeling
Working in an indoor/ outdoor location (subject to weather changes& varying temperatures)
Lifting equipment up to 50 pounds (when necessary)
Constantly position self to maintain any equipment or tools necessary to the position
Occasionally ascends/descends a ladder or stool to move or transfer equipment needed for the position
Constantly works in indoor or outdoor weather condition/ temperatures
Move, Transport, position, put, and or remove equipment up to 50 pounds (when necessary)
Work in all or some different spaces of the restaurant depending on service (mainly in the open dining area, offices, storage, kitchen, back or exterior of the restaurant)
The ability to converse, discern, convey and express professionally when exchanging information or directing staff/peers in a professional work setting.
The ability to observe details
Portrays a positive and professional attitude.
Always smiles and greets guests warmly and genuinely.
Works as part of a team.
Executes closing procedures and side work.
Attends and participates in daily pre-shift meetings.
At least 2 years of server experience in a high-volume establishment.
Strong guest service skills
Strong communication in person
Ability to handle multiple tasks and prioritize workload in a deadline-driven manner while working in a demanding environment
Forming part of our team The Avra Group a fast-growing company succeeding in the world of luxurious fine dining.
Healthcare benefits, and retirement plan.
Complimentary meals during shifts
Offer growth possibilities to their hardworking team members
Avra BH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.