Technology Change Management Consultant (Manager-Level)
Eagle Hill Consulting, Houston, TX, United States
Technology Change Management Consultant (Manager-Level)
Salary Range $120,000.00 - $150,000.00 Salary/year Level Experienced Category Professional Services
Technology Change Management Consultant (Manager-Level)
About Eagle Hill
Eagle Hill is a nationally recognized, award-winning consulting firm, based in the Washington, DC area. We pride ourselves on our unconventional approach to solving business challenges, with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking, collaboration, and delivering client-centered solutions.
Job Description
Eagle Hill is seeking an experienced OCM practitioner to help drive the successful adoption of a complex, enterprise-level CRM implementation for a large commercial client engagement. They will partner with the systems integrator and a team of Eagle Hill change consultants to achieve end user proficiency and adoption. This position is located in Houston, TX. Applicants must be willing and able to work on client site daily. We consider applicants local to Houston, TX, as well as those willing to travel weekly to the client site.
Primary Responsibilities
Provide day-to-day oversight and professional development of Eagle Hill employees
Manage relationships with and serve as the on-site point of contact for client and integrator stakeholders
Develop and execute change management strategies in accordance with Eagle Hill and other best practice methodologies
Develop and execute engagement and communication plans for both technical and non-technical stakeholders
Conduct robust current state-to-future state gap analysis and change impact analysis to quantify the scale of change to end users and stakeholders. Identify activities and strategies to minimize impacts and/or increase stakeholder preparedness for change
Partner with Training and Functional Teams to provide input into the development of comprehensive training programs and assets
Support User Acceptance Testing and other deployment activities
Qualifications
What are the Required Qualifications?
Bachelor's degree
A minimum of 7 years of work experience, including a minimum of 5 years of change management experience supporting technology-related change for external clients
Extensive knowledge and experience of change management methodologies and frameworks
Excellent communication, facilitation, and presentation skills across all levels of an organization
Exceptional stakeholder engagement skills and experience
Proficient in MS Office, including Outlook, Excel, and PowerPoint
Technical aptitude; able to quickly learn new technology platforms
Strong managerial and leadership skills; experience leading teams
Project management experience, as well as strong problem solving and analytical skills
Ability to work independently, as well as be a team player
Business development experience in a management consulting environment
Ability to successfully complete and retain any company, federal, or other background investigations required to perform client work
Desired Qualifications
Change Management certification (PROSCI, ACMP, or equivalent)
Experience with SAP or other large-scale CRM implementations
Compensation : A reasonable expectation for a starting salary range is: $120,000 150,000. This range is reflective of the Houston, TX job market and will vary based on applicant's residence. When extending offers we consider level of experience and location.
Benefits : Eagle Hill employees are eligible to participate in 100% employer-paid Medical, Dental and Vision plans, as well as in our 401(k) and commuter benefit programs. Employees may also be eligible for short- and long-term disability, life insurance, FSA, PTO, and annual bonus benefits. Employees are subject to the terms, conditions, and limitations of each benefit program and the applicable plan documents.
Application Process: We follow a competency-based and holistic interview approach designed to hire the most qualified candidates to join our team and position them for future success.
Eagle Hill Consulting, LLC is an Equal Opportunity Employer.
In compliance with the American with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request and accommodation in order to apply for a position with Eagle Hill Consulting, LLC, please call 703-229-8600 or e-mail careers@eaglehillconsulting.com.
Salary Range $120,000.00 - $150,000.00 Salary/year Level Experienced Category Professional Services
Technology Change Management Consultant (Manager-Level)
About Eagle Hill
Eagle Hill is a nationally recognized, award-winning consulting firm, based in the Washington, DC area. We pride ourselves on our unconventional approach to solving business challenges, with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking, collaboration, and delivering client-centered solutions.
Job Description
Eagle Hill is seeking an experienced OCM practitioner to help drive the successful adoption of a complex, enterprise-level CRM implementation for a large commercial client engagement. They will partner with the systems integrator and a team of Eagle Hill change consultants to achieve end user proficiency and adoption. This position is located in Houston, TX. Applicants must be willing and able to work on client site daily. We consider applicants local to Houston, TX, as well as those willing to travel weekly to the client site.
Primary Responsibilities
Provide day-to-day oversight and professional development of Eagle Hill employees
Manage relationships with and serve as the on-site point of contact for client and integrator stakeholders
Develop and execute change management strategies in accordance with Eagle Hill and other best practice methodologies
Develop and execute engagement and communication plans for both technical and non-technical stakeholders
Conduct robust current state-to-future state gap analysis and change impact analysis to quantify the scale of change to end users and stakeholders. Identify activities and strategies to minimize impacts and/or increase stakeholder preparedness for change
Partner with Training and Functional Teams to provide input into the development of comprehensive training programs and assets
Support User Acceptance Testing and other deployment activities
Qualifications
What are the Required Qualifications?
Bachelor's degree
A minimum of 7 years of work experience, including a minimum of 5 years of change management experience supporting technology-related change for external clients
Extensive knowledge and experience of change management methodologies and frameworks
Excellent communication, facilitation, and presentation skills across all levels of an organization
Exceptional stakeholder engagement skills and experience
Proficient in MS Office, including Outlook, Excel, and PowerPoint
Technical aptitude; able to quickly learn new technology platforms
Strong managerial and leadership skills; experience leading teams
Project management experience, as well as strong problem solving and analytical skills
Ability to work independently, as well as be a team player
Business development experience in a management consulting environment
Ability to successfully complete and retain any company, federal, or other background investigations required to perform client work
Desired Qualifications
Change Management certification (PROSCI, ACMP, or equivalent)
Experience with SAP or other large-scale CRM implementations
Compensation : A reasonable expectation for a starting salary range is: $120,000 150,000. This range is reflective of the Houston, TX job market and will vary based on applicant's residence. When extending offers we consider level of experience and location.
Benefits : Eagle Hill employees are eligible to participate in 100% employer-paid Medical, Dental and Vision plans, as well as in our 401(k) and commuter benefit programs. Employees may also be eligible for short- and long-term disability, life insurance, FSA, PTO, and annual bonus benefits. Employees are subject to the terms, conditions, and limitations of each benefit program and the applicable plan documents.
Application Process: We follow a competency-based and holistic interview approach designed to hire the most qualified candidates to join our team and position them for future success.
Eagle Hill Consulting, LLC is an Equal Opportunity Employer.
In compliance with the American with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request and accommodation in order to apply for a position with Eagle Hill Consulting, LLC, please call 703-229-8600 or e-mail careers@eaglehillconsulting.com.