Oncology Scheduling Specialist (77194)
Lake Region Hospital, Fergus Falls, MN, United States
Oncology Scheduling Specialist
Lake Region Healthcare Corporation - Fergus Falls, MN 56537
Overview
Salary Range $20.14 - $31.18 Hourly Position Type Casual (Less than 32 hrs every 2 weeks) Category Administrative Support/Clerical
Description
The Oncology Scheduling Specialist welcomes patients to our organization in a courteous, friendly, and helpful manner. They will exhibit proficient and professional communication skills with patients, families, co-workers, and physicians. Exhibits comprehensive knowledge of resources within the clinic and community to provide optimum care to patients and their families. Responsible for provider scheduling, infusion appointments, inpatient and outpatient appointments (including but not limited to chemotherapy treatments, other infusions), internal & external referrals, assisting with prior authorization, precertification, and referral processes to ensure maximum benefit coverage. Provides basic patient education on scheduled procedures. Will also assist with Medical Oncology and Radiation Oncology scheduling, and other duties as assigned.
Responsibilities include but are not limited to:
Greets patients in a caring and professional manner by phone &/or in person.
Schedules all appointments/procedures accurately within guidelines provided.
Obtains appropriate patient, insurance, and treatment information, as needed.
Assists in coordinating appointments for all services.
Maintains provider and infusion schedules and makes and communicates changes as indicated by provider, coordinator, or manager.
Schedules and reschedules appointments for multiple providers across Cancer Center service lines.
Maintains equipment on a daily basis as needed for patient scheduling. Example: PCs, printer, fax, etc.
Periodically checks on patients throughout patient care areas to ensure their needs are being met.
Maintains compliance with HIPAA Privacy and Security regulations as per Lake Region Healthcare's policy in all facets of job duties and responsibilities.
This position is intended to provide flexible, cross-trained administrative support across key scheduling functions within the Cancer Center, helping ensure continuity of patient access and smooth daily operations.
Hours/Shifts Casual (less than 32 hours biweekly) with day shifts Monday-Friday
Compensation Hourly Wage Range: $20.14-$31.18/hour. Please note that final compensation will be determined based on experience, qualifications and internal equity considerations.
Open Date: 04/21/2026 Preferred Application Deadline: 04/28/2026
Benefit Offerings Lake Region Healthcare is pleased to offer a comprehensive benefit program designed to meet your unique needs. This includes medical and dental coverage; HSA, FSA and 401k plans; EAP, life and disability coverage; voluntary accident, critical illness and hospital indemnity coverage; pet insurance, ID theft protection and legal services. For eligible new employees, the effective date of coverage for most plans is the first of the month, following a 30-day waiting period.
EEOC Lake Region Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Qualifications
Requirements are representative of minimum levels of knowledge, skills, and/or abilities.
Education/Special Skills: High school diploma or equivalent required. Graduation from MA, or experience in Medical Terminology preferred, but not required. Basic math, keyboard/typing skills, proficient, and professional communication skills, both verbal and written required.
Excellent patient experience skills.
Basic word processing and spreadsheet management skills preferred.
Successful completion of the pre-employment health screening process required.
Must be able to attend the work site per schedule.
Lake Region Healthcare Corporation - Fergus Falls, MN 56537
Overview
Salary Range $20.14 - $31.18 Hourly Position Type Casual (Less than 32 hrs every 2 weeks) Category Administrative Support/Clerical
Description
The Oncology Scheduling Specialist welcomes patients to our organization in a courteous, friendly, and helpful manner. They will exhibit proficient and professional communication skills with patients, families, co-workers, and physicians. Exhibits comprehensive knowledge of resources within the clinic and community to provide optimum care to patients and their families. Responsible for provider scheduling, infusion appointments, inpatient and outpatient appointments (including but not limited to chemotherapy treatments, other infusions), internal & external referrals, assisting with prior authorization, precertification, and referral processes to ensure maximum benefit coverage. Provides basic patient education on scheduled procedures. Will also assist with Medical Oncology and Radiation Oncology scheduling, and other duties as assigned.
Responsibilities include but are not limited to:
Greets patients in a caring and professional manner by phone &/or in person.
Schedules all appointments/procedures accurately within guidelines provided.
Obtains appropriate patient, insurance, and treatment information, as needed.
Assists in coordinating appointments for all services.
Maintains provider and infusion schedules and makes and communicates changes as indicated by provider, coordinator, or manager.
Schedules and reschedules appointments for multiple providers across Cancer Center service lines.
Maintains equipment on a daily basis as needed for patient scheduling. Example: PCs, printer, fax, etc.
Periodically checks on patients throughout patient care areas to ensure their needs are being met.
Maintains compliance with HIPAA Privacy and Security regulations as per Lake Region Healthcare's policy in all facets of job duties and responsibilities.
This position is intended to provide flexible, cross-trained administrative support across key scheduling functions within the Cancer Center, helping ensure continuity of patient access and smooth daily operations.
Hours/Shifts Casual (less than 32 hours biweekly) with day shifts Monday-Friday
Compensation Hourly Wage Range: $20.14-$31.18/hour. Please note that final compensation will be determined based on experience, qualifications and internal equity considerations.
Open Date: 04/21/2026 Preferred Application Deadline: 04/28/2026
Benefit Offerings Lake Region Healthcare is pleased to offer a comprehensive benefit program designed to meet your unique needs. This includes medical and dental coverage; HSA, FSA and 401k plans; EAP, life and disability coverage; voluntary accident, critical illness and hospital indemnity coverage; pet insurance, ID theft protection and legal services. For eligible new employees, the effective date of coverage for most plans is the first of the month, following a 30-day waiting period.
EEOC Lake Region Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Qualifications
Requirements are representative of minimum levels of knowledge, skills, and/or abilities.
Education/Special Skills: High school diploma or equivalent required. Graduation from MA, or experience in Medical Terminology preferred, but not required. Basic math, keyboard/typing skills, proficient, and professional communication skills, both verbal and written required.
Excellent patient experience skills.
Basic word processing and spreadsheet management skills preferred.
Successful completion of the pre-employment health screening process required.
Must be able to attend the work site per schedule.