Medical Screener - Reception Technician
CSL, East Canton, OH, United States
Responsibilities
Greet donors at the plasma collection center and conduct registration procedures to verify donor suitability for the plasma pheresis process.
Assist qualified donors in completing the screening process in compliance with SOPs, including assessment of self‑administered health history, answering basic medical questions, referral to medical staff, and performing health screening procedures such as blood pressure, pulse, weight, temperature, and finger stick for hematocrit and protein levels.
Educate new donors on therapeutic products made from donated plasma, explaining the screening process, health tests, appointment system, donation fees, center policies, proper nutrition, and other pertinent information.
Register applicant and transfer donors as needed based on training and operational requirements.
Answer telephone inquiries or transfer calls to appropriate staff.
Monitor donors for reactions during or after pheresis and notify appropriate staff.
Alert Group Leader or Supervisor of donor flow issues.
Accurately record donor data in the electronic information system as outlined in SOPs.
Understand policies and procedures for hyper immune programs where applicable.
Maintain a clean, efficient work environment and ensure supplies and forms are available.
Follow HSE, OSHA policies, and promote safety.
Maintain confidentiality of personnel, donor, and center information.
Cross‑train in other areas as needed.
Possibly use bilingual skills when required.
Perform other job‑related duties as assigned.
Qualifications
High‑school diploma or equivalent required.
Minimum of three months experience in a clerical or customer‑service role, preferably in a medical or health‑provider environment.
Basic math calculation skills.
The expected base pay for this position at hiring is $15.82/hour – $17.27/hour.
Benefits
See https://cslbenefits.com/cslp for more information.
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility‑statement.
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Greet donors at the plasma collection center and conduct registration procedures to verify donor suitability for the plasma pheresis process.
Assist qualified donors in completing the screening process in compliance with SOPs, including assessment of self‑administered health history, answering basic medical questions, referral to medical staff, and performing health screening procedures such as blood pressure, pulse, weight, temperature, and finger stick for hematocrit and protein levels.
Educate new donors on therapeutic products made from donated plasma, explaining the screening process, health tests, appointment system, donation fees, center policies, proper nutrition, and other pertinent information.
Register applicant and transfer donors as needed based on training and operational requirements.
Answer telephone inquiries or transfer calls to appropriate staff.
Monitor donors for reactions during or after pheresis and notify appropriate staff.
Alert Group Leader or Supervisor of donor flow issues.
Accurately record donor data in the electronic information system as outlined in SOPs.
Understand policies and procedures for hyper immune programs where applicable.
Maintain a clean, efficient work environment and ensure supplies and forms are available.
Follow HSE, OSHA policies, and promote safety.
Maintain confidentiality of personnel, donor, and center information.
Cross‑train in other areas as needed.
Possibly use bilingual skills when required.
Perform other job‑related duties as assigned.
Qualifications
High‑school diploma or equivalent required.
Minimum of three months experience in a clerical or customer‑service role, preferably in a medical or health‑provider environment.
Basic math calculation skills.
The expected base pay for this position at hiring is $15.82/hour – $17.27/hour.
Benefits
See https://cslbenefits.com/cslp for more information.
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility‑statement.
#J-18808-Ljbffr