Information Technology Generalist Administrator 1

THE POSITION

Are you ready to advance your Commonwealth Information Technology (IT) career by maintaining and enhancing systems that are critical for the end-to-end processing of nearly $5 billion in revenue that helps benefit older Pennsylvanians? Apply for this IT Generalist Administrator 1 position with our Employment Banking and Revenue IT Delivery Center Solutions Management, Revenue Lottery Insurance and Banking and Securities Division. Your advanced technical skills, multi-tiered collaborations with various stakeholders, and teamwork mindset are what we need in all aspects of operational support for the multiple complex systems utilized by the Pennsylvania Lottery. Join us today!

DESCRIPTION OF WORK

In this position, you will work within the EBR IT DC to provide high level IT support for Pennsylvania Lottery systems, platforms, and protections. Responsibilities involve providing primary IT support for state and multi-state Lottery drawings and the Internal Control System and serving as a secondary technical contact providing maintenance and support through the analysis and resolution of complex issues for the Lottery Retailer and Employee portals. This includes system administration, day to day monitoring, interface management, requirements management, troubleshooting and resolution of issues, quality assurance and management, and multi-tiered technical support of diverse and complex technical environments.

Our team will also rely on you to maintain effective multi-level working relationships with diverse technical and non-technical staff and stakeholders, provide feedback to upper management on the effect of current technical advancements and trends on the Lottery's current applications, and provide training to appropriate personnel on newly developed systems and processes. Take the next step in your OA, OIT career and share your advanced technical skills with a team that supports programs all around Pennsylvania that benefit older Pennsylvanians!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Occasional after hours support work required.
• Telework: You may have the opportunity to work from home (telework) part-time. This position currently reports to the office on Tuesday and Wednesday each week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Information Technology Generalist 2, Applications Developer 2, Database Analyst, Information Security Specialist 1, or Network Specialist 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Five years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
• Three years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate's degree in any information technology field; or
• One year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; or
• An equivalent combination of experience and training.