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Fire Service Technician - Miramar, FL

VetJobs, Florida, NY, United States


Overview
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS — Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please submit your application and follow the next steps. Unless specifically stated otherwise, this role is On-Site at the location detailed in the job post.

What We Offer

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

And More

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.

Contact customer representative to ascertain equipment/systems problems.

Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.

Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.

Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.

Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.

Complete Service Acknowledgements with proper coding through communication devices, such as smartphones and laptop computers.

Obtain customer signature upon completed service call assignment.

Participate in a scheduled on-call rotation and help train or mentor others on the service team.

Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service.

Perform other duties as assigned.

How you will do it

This skilled position involves troubleshooting and repairing installed systems, including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.

Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.

Candidate must possess excellent written/verbal communication and outstanding customer service skills.

Position involves the programming of fire alarm, security, and access control system panels.

Experience with CCTV and IT and IP networks is a plus.

Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.

On call and after hours work may be required at customer need.

Provide recommendations and solutions to ensure the facility is running efficiently, including upselling opportunities.

Provide quotes to support recommendations and solutions.

Educational and Qualification Details
Minimum Education Required
High School/GED

Job Category
Technician

Additional Qualifications / Responsibilities
What we look for

Required

3+ years’ experience with fire alarm, access control, security intrusion, sound and communications systems

Must be able to interpret blueprints, diagrams and specifications.

A good working knowledge of computers is necessary.

Ability to follow verbal and written instructions.

Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

Ability to work flexible hours including weekends to meet customer requirements.

Overnight travel may be required.

Demonstrate a high level of customer service.

Maintain truck inventory to ensure timely response to customer needs.

Ability to adhere to, implement, and follow safety guidelines and procedures at all times.

Strong organizational skills, positive attitude, and an ability to learn quickly.

Possess a valid driver’s license and driving record that meets company requirements.

Retain any licenses that are required by National, State and Local codes.

Preferred

Technical training preferred

NICET II preferred

Additional Details
Hiring hourly range:

$23-$31

(hourly rate to be determined by education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data).

Location
City: Miramar
State: Florida

Job Code
Technician_ _Technician

Affiliate Sponsor
Johnson Controls

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