Aging Care Manager 3 (Local Government) - Luzerne-Wyoming County Area Agency on

THE POSITION

Are you a patient, hard-working, and organized person who enjoys utilizing investigative skills to ensure the safety of others? Join the Luzerne-Wyoming Counties Area Agency on Aging (AAA) Protective Services Unit. In this Aging Care Manager 3 position, you will serve as a professional Aging Protective Services Investigator and provide protective services for older adults. This role brings purpose as you respond to urgent needs and connect people with life-changing support. If you want to make a positive impact in your community by helping residents 60 years of age and older gain safety and stability throughout their life journey, then we encourage you to apply!

DESCRIPTION OF WORK

In this Aging Care Manager 3 role, you will help protect older adults and support their well-being an Aging Protective Services Investigator by performing a variety of professional tasks, communicating directly with each older adult we serve, and collaborating with other professionals. Your duties will include:

• Intake: Review reports of need, conduct face-to-face interviews with older adults, and determine category and priority of protective services within regulatory timeframes
• Investigative Work: Examine allegations of abuse, gather evidence and documents, and interview all collateral contacts pertinent to the case
• Case Management: Take steps to protect older adults by arranging for services, medical help, legal intervention, or any other actions necessary to protect the older adult
• Inter-Agency Coordination: Work with law enforcement, medical providers, and other agencies to come to a conclusion regarding the case
• Documentation: Maintain detailed case records and complete required reports in the database

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy may be given to candidates who live within Luzerne or Wyoming counties. If no eligible candidates who live within Luzerne or Wyoming counties apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materia