Aging Care Manager 3 (Local Government) - Luzerne-Wyoming County Area Agency onA

Salary

$45,487.01 Annually

Location

Luzerne County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-48202-L0636

Department

Local Government

Division

AN Luzerne-Wyoming Co Aaa

Opening Date

04/28/2026

Closing Date

5/11/2026 11:59 PM Eastern

Job Code

L0636

Position Number

80012874

Union

Teamsters Local 401

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88101140

Bureau / Division

Luzerne-Wyoming County Area Agency on Aging

Worksite Address

111 North Pennsylvania Avenue

City

Wilkes-Barre, Pennsylvania

Zip Code

18702

Contact Name

Megan Stone

Contact Phone

Contact Email

THE POSITION

Are you a patient, hard-working, and organized person who enjoys utilizing investigative skills to ensure the safety of others? Join the Luzerne-Wyoming Counties Area Agency on Aging (AAA) Protective Services Unit. In this Aging Care Manager 3 position, you will serve as a professional Aging Protective Services Investigator and provide protective services for older adults. This role brings purpose as you respond to urgent needs and connect people with life-changing support. If you want to make a positive impact in your community by helping residents 60 years of age and older gain safety and stability throughout their life journey, then we encourage you to apply!

DESCRIPTION OF WORK

In this Aging Care Manager 3 role, you will help protect older adults and support their well-being an Aging Protective Services Investigator by performing a variety of professional tasks, communicating directly with each older adult we serve, and collaborating with other professionals. Your duties will include:

Intake:

Review reports of need, conduct face-to-face interviews with older adults, and determine category and priority of protective services within regulatory timeframes
Investigative Work:

Examine allegations of abuse, gather evidence and documents, and interview all collateral contacts pertinent to the case
Case Management:

Take steps to protect older adults by arranging for services, medical help, legal intervention, or any other actions necessary to protect the older adult
Inter-Agency Coordination:

Work with law enforcement, medical providers, and other agencies to come to a conclusion regarding the case
Documentation:

Maintain detailed case records and complete required reports in the database

Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Telework:

You will not have the option to telework in this position.
Salary:

In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Aging Care Manager 2 or Aging Program Assessor;

or
One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field;

or
An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:
You must meet the

PA residency requirement . For more information on ways to meet PA residency requirements, follow the

link

and click on Residency Guidelines.
Hiring preference for this vacancy may be given to candidates who live within Luzerne or Wyoming counties. If no eligible candidates who live within Luzerne or Wyoming counties apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.

Legal Requirements:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:
Resumes, cover letters, and similar documents will

not

be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date .

Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the

Guidance for Generative AI Tools & Job Seekers

for additional information.

Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to

www.pa.gov/agencies/employment/how-to-apply.html

and click on Veterans.

Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:

your score may be lower than deserved.
you may be disqualified.

You may only apply/test

once

for this posting.
Your results will be provided via email.