Principal, Specialist SE (Slack)
salesforce.com, inc., Bridgeport, CT, United States
Principal Slack Solution Engineer – PACE
We are looking for a Principal Solution Engineer to join our Slack team focused on helping customers reimagine how work gets done. This role involves partnering with Account Executives to drive complex, multi‑stakeholder deal cycles across industries and designing Slack‑based solutions that deliver significant business value.
What you will be doing
Partner with Account Executives to drive complex, multi‑stakeholder deal cycles across industries to solve diverse mission‑critical business problems.
Drive the discovery process, helping to uncover customer pains and align to their business objectives.
Prepare and deliver high‑impact presentations and demonstrations that tell Slack's differentiated story.
Partner with customers to design Slack‑based solutions that drive value and significant business impact.
Ensure customers understand and are comfortable with how Slack protects organizations with its industry‑leading security program; support security, compliance, and architecture conversations, and help address any technical objections.
Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements.
Contribute to the success of a rapidly growing and evolving SE organisation.
Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap.
Mentor and coach other SEs, account teams and partners on positioning Slack as the Agentic OS.
What you should have
Recommended 6‑10 years of sales engineering or solution consulting experience in a SaaS or tech‑first organisation.
Experience within the following industries: Manufacturing, Automotive, Energy and Utilities.
Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations.
A consultative approach to solving your customer's business challenges.
Track record of successfully overcoming technical and security objections.
Extensive Slack experience, including Workflows and Integrations.
Business proficiency in English.
Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work.
Knowledge of productivity / collaboration tools landscape.
Familiarity with the enterprise SaaS ecosystem, AI models and modern workplace environments.
Accommodations
If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and strive to create a workplace that is inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and everything in between. Recruiting, hiring and promotion decisions at Salesforce are fair and based on merit.
Know your rights: workplace discrimination is illegal.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills and experience. Certain roles may be eligible for incentive compensation, equity and benefits. The typical base salary range for this position is $164,000 – $210,910 annually. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $196,800 – $231,980 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
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We are looking for a Principal Solution Engineer to join our Slack team focused on helping customers reimagine how work gets done. This role involves partnering with Account Executives to drive complex, multi‑stakeholder deal cycles across industries and designing Slack‑based solutions that deliver significant business value.
What you will be doing
Partner with Account Executives to drive complex, multi‑stakeholder deal cycles across industries to solve diverse mission‑critical business problems.
Drive the discovery process, helping to uncover customer pains and align to their business objectives.
Prepare and deliver high‑impact presentations and demonstrations that tell Slack's differentiated story.
Partner with customers to design Slack‑based solutions that drive value and significant business impact.
Ensure customers understand and are comfortable with how Slack protects organizations with its industry‑leading security program; support security, compliance, and architecture conversations, and help address any technical objections.
Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements.
Contribute to the success of a rapidly growing and evolving SE organisation.
Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap.
Mentor and coach other SEs, account teams and partners on positioning Slack as the Agentic OS.
What you should have
Recommended 6‑10 years of sales engineering or solution consulting experience in a SaaS or tech‑first organisation.
Experience within the following industries: Manufacturing, Automotive, Energy and Utilities.
Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations.
A consultative approach to solving your customer's business challenges.
Track record of successfully overcoming technical and security objections.
Extensive Slack experience, including Workflows and Integrations.
Business proficiency in English.
Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work.
Knowledge of productivity / collaboration tools landscape.
Familiarity with the enterprise SaaS ecosystem, AI models and modern workplace environments.
Accommodations
If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and strive to create a workplace that is inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and everything in between. Recruiting, hiring and promotion decisions at Salesforce are fair and based on merit.
Know your rights: workplace discrimination is illegal.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills and experience. Certain roles may be eligible for incentive compensation, equity and benefits. The typical base salary range for this position is $164,000 – $210,910 annually. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $196,800 – $231,980 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
#J-18808-Ljbffr