Communications Associate - 36 Hours per Week - Rotating Shifts - Detroit
Henry Ford Health System, Detroit, MI, United States
Communications Associate - 36 Hours per Week - Rotating Shifts - Detroit
Henry Ford Hospital - Detroit Main Campus
266142
General Summary:
Under general supervision, utilizing telephony integrated computer system with specialized software to provide assistance with HFHS directory, pager communications, on-call operations, and after-hour physician answering service.
Principal Duties and Responsibilities:
Provide HFHS directory and information service to internal and external customers.
Process short and long-range paging. Perform minor pager system diagnostics.
On a rotating basis, perform routine paging system database maintenance i.e. compacting and on-call schedules.
Provide call center dispatching of emergency teams for internal and external disasters, blue alerts, bomb threats, etc.
Provide after hour, weekend and holiday answering service for HFH Medical Group and HFHS Medical Center Physicians.
Provide after hour, weekend and holiday answering service for the Referring Physicians Office.
Process U.S. Postal and HFHS Inter-departmental mail.
Maintain computerized database for internal HFHS management mailing distributions.
Perform other related duties as assigned.
Education/Experience Required:
High School Diploma or equivalent.
One year of computer technology, data entry, and work processing skills.
One year of college coursework in Business is preferred.
Additional Information:
Organization: Henry Ford Hospital - Detroit Main Campus
Department: Communication Services
Shift: Rotating
Union Code: Not Applicable
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Equal Employment Opportunity / Affimative Action Employer
Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
#J-18808-Ljbffr
Henry Ford Hospital - Detroit Main Campus
266142
General Summary:
Under general supervision, utilizing telephony integrated computer system with specialized software to provide assistance with HFHS directory, pager communications, on-call operations, and after-hour physician answering service.
Principal Duties and Responsibilities:
Provide HFHS directory and information service to internal and external customers.
Process short and long-range paging. Perform minor pager system diagnostics.
On a rotating basis, perform routine paging system database maintenance i.e. compacting and on-call schedules.
Provide call center dispatching of emergency teams for internal and external disasters, blue alerts, bomb threats, etc.
Provide after hour, weekend and holiday answering service for HFH Medical Group and HFHS Medical Center Physicians.
Provide after hour, weekend and holiday answering service for the Referring Physicians Office.
Process U.S. Postal and HFHS Inter-departmental mail.
Maintain computerized database for internal HFHS management mailing distributions.
Perform other related duties as assigned.
Education/Experience Required:
High School Diploma or equivalent.
One year of computer technology, data entry, and work processing skills.
One year of college coursework in Business is preferred.
Additional Information:
Organization: Henry Ford Hospital - Detroit Main Campus
Department: Communication Services
Shift: Rotating
Union Code: Not Applicable
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Equal Employment Opportunity / Affimative Action Employer
Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
#J-18808-Ljbffr