Clinic Support Coordinator
Corel Haven LLC, Durham, NC, United States
Clinic Support Coordinator
Emerge Pediatric Therapy is looking for a Clinic Support Coordinator to add to their growing team! This position supports both the clinical team and front desk operations to ensure the clinic runs smoothly and efficiently, allowing therapists to focus on providing direct, face-to-face care. The role involves assisting therapy team members as needed, welcoming and checking in clients, answering phone calls and messages, supporting families, managing and prioritizing daily tasks, and helping maintain an organized, clean, and well-scheduled clinic environment. This position requires strong organizational and task management skills, the ability to thrive in a fast-paced setting, and a genuine enjoyment of working with children and families.
Responsibilities
Open and/or close the clinic as scheduled
Answer incoming phone calls, monitor emails, following HIPAA protocols, and route messages to appropriate team members
Greet families, complete client check-in procedures, and assist clients as needed
Manage scheduling needs, including rescheduling appointments when necessary
Support therapy team members by assisting with session preparation, materials, filing, and in-session support when requested
Prepare rooms, gyms, and materials for individual and group therapy sessions as requested by therapists
Maintain overall clinic organization, cleanliness, and safety, including resetting therapy spaces after sessions
Stock treatment rooms and common areas; organize toys, equipment, kitchen, and storage spaces
Track inventory, monitor expiration dates, and ensure adequate supplies are available
Complete approved purchasing and shopping for clinic needs, including weekly shopping and submitting group shopping lists
Sanitize therapy tools, toys, equipment, and surfaces throughout the day in accordance with clinic standards
Manage daily upkeep tasks such as dishwashing, laundry collection, vacuuming, sweeping, and trash removal
Refill clinic supplies including paper products, soap, and sanitizer
Assist with food preparation and clean-up for feeding therapy sessions
Complete monthly safety checks of clinic equipment and report concerns as needed
Skills and Qualifications
Positive outlook on life
Flexible with the ability to adapt quickly to changes
Organized
Exhibits responsibility and professionalism
Good communication skills
Likes to work with children and their families
Desire to learn and advance skill set
Driven to reach goals/targets
Creative
Attention to detail
Ability to start and foster relationships
Effective and efficient problem solver
Excellent attendance record and punctuality
Likes to work in a fast paced environment with others
Enjoys the pediatric population and their families
Education
High School diploma or equivalent
Emerge Pediatric Therapy is looking for a Clinic Support Coordinator to add to their growing team! This position supports both the clinical team and front desk operations to ensure the clinic runs smoothly and efficiently, allowing therapists to focus on providing direct, face-to-face care. The role involves assisting therapy team members as needed, welcoming and checking in clients, answering phone calls and messages, supporting families, managing and prioritizing daily tasks, and helping maintain an organized, clean, and well-scheduled clinic environment. This position requires strong organizational and task management skills, the ability to thrive in a fast-paced setting, and a genuine enjoyment of working with children and families.
Responsibilities
Open and/or close the clinic as scheduled
Answer incoming phone calls, monitor emails, following HIPAA protocols, and route messages to appropriate team members
Greet families, complete client check-in procedures, and assist clients as needed
Manage scheduling needs, including rescheduling appointments when necessary
Support therapy team members by assisting with session preparation, materials, filing, and in-session support when requested
Prepare rooms, gyms, and materials for individual and group therapy sessions as requested by therapists
Maintain overall clinic organization, cleanliness, and safety, including resetting therapy spaces after sessions
Stock treatment rooms and common areas; organize toys, equipment, kitchen, and storage spaces
Track inventory, monitor expiration dates, and ensure adequate supplies are available
Complete approved purchasing and shopping for clinic needs, including weekly shopping and submitting group shopping lists
Sanitize therapy tools, toys, equipment, and surfaces throughout the day in accordance with clinic standards
Manage daily upkeep tasks such as dishwashing, laundry collection, vacuuming, sweeping, and trash removal
Refill clinic supplies including paper products, soap, and sanitizer
Assist with food preparation and clean-up for feeding therapy sessions
Complete monthly safety checks of clinic equipment and report concerns as needed
Skills and Qualifications
Positive outlook on life
Flexible with the ability to adapt quickly to changes
Organized
Exhibits responsibility and professionalism
Good communication skills
Likes to work with children and their families
Desire to learn and advance skill set
Driven to reach goals/targets
Creative
Attention to detail
Ability to start and foster relationships
Effective and efficient problem solver
Excellent attendance record and punctuality
Likes to work in a fast paced environment with others
Enjoys the pediatric population and their families
Education
High School diploma or equivalent