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Program Support Assistant (OA)

US Department of Veterans Affairs, Marion, IN, United States


Job Title

Program Support Assistant (OA)
Duties

Helps and provides specialized and general clerical assistance to the office of the Marion National Cemetery. Performs general clerical support in office with copying, filing, storing stock items. Assignments can vary involving routine and non-routine office functions such as preparing documents and correspondence, sorting, copying, and filing. Prepares reports for Cemetery Administrators use. Assists in budget preparation and management. Serves as purchase card holder and time keeper. Represents the Marion National Cemetery meeting funeral directors, families and honor guard members who are attending committal services or burials at the Cemetery. Provides information to bereaved family members concerning grave site and marker information. Retrieves grave site information from the KIOSK or BOSS (electronic burial register) in assisting families locating loved ones' grave sites. Duties may include but are not limited to: maintaining control of traffic to the cemetery, directing funeral corteges so as to keep all family members together, accompanying families to committal shelters and grave sites, providing veteran burial benefit information to family members and visitors, answering general questions of family and visitors, assisting visitors and family members locating grave sites. Performs public outreach as needed.
Work Schedule

Required to work Monday through Friday, 7:30 am to 4:00 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work. Compressed/Flexible Schedule: Not Available Telework: Not Available
Position Description Title/PD#

Program Support Assistant (OA)/PD1600679 The full performance level of this position is GS - 07.
Relocation Expenses

Not Authorized
Relocation/Recruitment Incentives

Not Authorized
Financial Disclosure Report

Not Required