Patient Services Manager 2
Sodexo, Galveston, TX, United States
Role Overview
Join the Sodexo team as a
Patient Services Manager 2
at
UTMB
in
Galveston, TX . As the Patient Services Manager, you will be responsible for managing the patient dining program prioritizing patient satisfaction. The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience.
What You'll Do
evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;
perform tray assessments to ensure food quality and presentation and tray accuracy;
exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC) and is proficient in computer skills and report management experience.
Minimum Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Equal Employment Opportunity Statement
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Join the Sodexo team as a
Patient Services Manager 2
at
UTMB
in
Galveston, TX . As the Patient Services Manager, you will be responsible for managing the patient dining program prioritizing patient satisfaction. The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience.
What You'll Do
evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;
perform tray assessments to ensure food quality and presentation and tray accuracy;
exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC) and is proficient in computer skills and report management experience.
Minimum Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Equal Employment Opportunity Statement
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
#J-18808-Ljbffr