Manager, Onboarding & Communications
Johnson & Johnson Innovative Medicine, Horsham, PA, United States
Job Category:
People Leader
Responsibilities
Onboarding & Learning Enablement: Manage end-to-end execution of PSC onboarding programs, including cohort planning, sequencing, certifications, and cross-functional alignment.
Onboarding & Learning Enablement: Coordinate learning enablement for new product launches, process changes, and priority initiatives impacting PSC.
Onboarding & Learning Enablement: Conduct change impact assessments and partner with learning and business leaders to define onboarding, training & communication needs.
Communications & Rollout Planning: Partner with cross-functional team members to create and launch an operational communication framework.
Communications & Rollout Planning: Lead learning communications and engagement, ensuring messages are clear, timely, and aligned across stakeholders.
Communications & Rollout Planning: Coordinate rollout of learning updates (training, job aids, desk drops, reinforcements) to ensure consistent execution across PSC.
Communications & Rollout Planning: Support clear ownership of timelines, deliverables, and handoffs across learning, operations and support teams.
Communications & Rollout Planning: Ensure PSC operational training communication is aligned to strategic Commercial communications, as needed.
Program Management & Collaboration: Serve as the primary point of coordination for onboarding and learning-related initiatives, reinforcing disciplined program management practices.
Program Management & Collaboration: Partner with Workforce Management to align onboarding and training plans with capacity and operational constraints.
Program Management & Collaboration: Collaborate with Quality and Compliance to ensure learning plans and certifications meet documentation and audit expectations.
Program Management & Collaboration: Track milestones, risks, and dependencies, providing regular updates to PSC L&D leadership.
Program Management & Collaboration: Manage operational communication framework with cross-functional team members.
People Leadership
Directly manage a small team including goal setting, work prioritization, coaching, and performance feedback.
Support team development by providing clear expectations, ongoing feedback, and opportunities to build program management and communication capabilities.
Foster collaboration and accountability within the team and across cross-functional partners.
Up to 20% travel may be required.
Other duties as assigned.
Required Qualifications
Bachelor’s degree in related fields such as Pharmaceuticals or Life Sciences.
A minimum of 6 years of experience in program management, onboarding, learning enablement, change management, or related roles.
Well versed in MS Office Products (Teams, SharePoint, MS Word, PPT, Excel, etc.).
Demonstrated success managing complex, cross-functional programs.
Experience supporting onboarding or workforce readiness initiatives.
Strong planning, sequencing, stakeholder communication, and communication skills.
Ability to operate effectively in fast-paced, operational or frontline environments.
Preferred Qualifications
Master’s degree.
Experience in pharmaceuticals, life sciences, healthcare, or regulated environments.
Background in learning & development or organizational enablement.
Experience supporting contact centers or frontline operations.
Experience creating operational communication plans.
Experience with AI / technology applications to optimize communications.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills
Preferred Skills: Brand Reputation Management, Business Data Analysis, Business Storytelling, Communications Measurement, Continuous Improvement, Corporate Communications Management, Corporate Communications Strategy, Corporate Management, Cultural Competence, Developing Others, Inclusive Leadership, Internal Communications, Leadership, Media Relations, Relationship Building, Social Awareness, Team Management, Voice-Of-Employee
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People Leader
Responsibilities
Onboarding & Learning Enablement: Manage end-to-end execution of PSC onboarding programs, including cohort planning, sequencing, certifications, and cross-functional alignment.
Onboarding & Learning Enablement: Coordinate learning enablement for new product launches, process changes, and priority initiatives impacting PSC.
Onboarding & Learning Enablement: Conduct change impact assessments and partner with learning and business leaders to define onboarding, training & communication needs.
Communications & Rollout Planning: Partner with cross-functional team members to create and launch an operational communication framework.
Communications & Rollout Planning: Lead learning communications and engagement, ensuring messages are clear, timely, and aligned across stakeholders.
Communications & Rollout Planning: Coordinate rollout of learning updates (training, job aids, desk drops, reinforcements) to ensure consistent execution across PSC.
Communications & Rollout Planning: Support clear ownership of timelines, deliverables, and handoffs across learning, operations and support teams.
Communications & Rollout Planning: Ensure PSC operational training communication is aligned to strategic Commercial communications, as needed.
Program Management & Collaboration: Serve as the primary point of coordination for onboarding and learning-related initiatives, reinforcing disciplined program management practices.
Program Management & Collaboration: Partner with Workforce Management to align onboarding and training plans with capacity and operational constraints.
Program Management & Collaboration: Collaborate with Quality and Compliance to ensure learning plans and certifications meet documentation and audit expectations.
Program Management & Collaboration: Track milestones, risks, and dependencies, providing regular updates to PSC L&D leadership.
Program Management & Collaboration: Manage operational communication framework with cross-functional team members.
People Leadership
Directly manage a small team including goal setting, work prioritization, coaching, and performance feedback.
Support team development by providing clear expectations, ongoing feedback, and opportunities to build program management and communication capabilities.
Foster collaboration and accountability within the team and across cross-functional partners.
Up to 20% travel may be required.
Other duties as assigned.
Required Qualifications
Bachelor’s degree in related fields such as Pharmaceuticals or Life Sciences.
A minimum of 6 years of experience in program management, onboarding, learning enablement, change management, or related roles.
Well versed in MS Office Products (Teams, SharePoint, MS Word, PPT, Excel, etc.).
Demonstrated success managing complex, cross-functional programs.
Experience supporting onboarding or workforce readiness initiatives.
Strong planning, sequencing, stakeholder communication, and communication skills.
Ability to operate effectively in fast-paced, operational or frontline environments.
Preferred Qualifications
Master’s degree.
Experience in pharmaceuticals, life sciences, healthcare, or regulated environments.
Background in learning & development or organizational enablement.
Experience supporting contact centers or frontline operations.
Experience creating operational communication plans.
Experience with AI / technology applications to optimize communications.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills
Preferred Skills: Brand Reputation Management, Business Data Analysis, Business Storytelling, Communications Measurement, Continuous Improvement, Corporate Communications Management, Corporate Communications Strategy, Corporate Management, Cultural Competence, Developing Others, Inclusive Leadership, Internal Communications, Leadership, Media Relations, Relationship Building, Social Awareness, Team Management, Voice-Of-Employee
#J-18808-Ljbffr