Program Coordinator
Melody Matters: A Health Project, San Juan, San Juan, United States
The
Program Coordinator (PC)
is responsible for planning, implementing, managing, administering, executing, and evaluatingMelody Matters’ evidence‑based health education and health behavior change programs. This role requires strong expertise in evidence‑based interventions, program execution, activity coordination, and ongoing monitoring of key performance indicators (KPIs). The position plays a critical operational role, ensuring programs are executed with excellence, comply with approved workplans, and achieve measurable health outcomes.
The PC applies public health principles, clinical program coordination skills, and strong administrative oversight to manage program logistics, stakeholders, data, budgets, and reporting. The PC oversees all operational aspects of assigned programs, including planning and coordination of activities, calendar management, budget tracking, partnership and vendor deliverables, influencers’ contracts, training sessions, health fairs, screenings, and community activations. The position ensures high‑quality execution aligned with approved workplans, timelines, and measurable outcomes.
This role requires close collaboration with executive leadership, internal teams, consultants, healthcare partners, and community stakeholders to ensure programs meet performance goals, compliance requirements, and participant engagement targets.
DUTIES AND RESPONSIBILITIES
Program Planning and Implementation
Lead the end‑to‑end execution of assigned health education and health behavior change programs (including Ponte pa Ti), ensuring alignment with goals, timelines, and approved deliverables.
Develop and manage program calendars in coordination with internal teams and external partners.
Coordinate all logistics required for effective implementation, including training sessions, community activations, health fairs, screenings, influencer engagements, and special health awareness events.
Ensure programs are delivered with high quality, cultural relevance, and participant engagement.
Program Monitoring, Evaluation, and Data Management
Conduct program evaluations by collecting, analyzing, and reporting health and performance data.
Identify areas for improvement, develop recommendations, and implement approved enhancements.
Own and maintain the program database and dashboard, ensuring data accuracy, completeness, and compliance with reporting requirements.
Track key performance indicators (KPIs) to support continuous quality improvement.
Budget and Resource Management
Manage assigned program budgets in alignment with organizational policies.
Initiate and track purchases of goods and services required for program delivery.
Monitor office and program supplies and initiate purchase orders as needed.
Maintain accurate documentation for in‑kind contributions and volunteer records.
Stakeholder, Partner and Participant Coordination
Serve as a key liaison with healthcare providers, donors, instructors, consultants, vendors, influencers, and community partners.
Provide program orientation and basic education to participants, partners, donors, and providers.
Coordinate volunteer participation and support relationship management across stakeholders.
Support Melody Matters’ presence in social media in collaboration with the Marketing team.
Administrative and Operational Support
Lead weekly team coordination meetings and ensure consistent communication, follow‑up, and accountability.
Manage participant data, program files, official records, and documentation.
Oversee program email communications and respond to general inquiries.
Handle incoming phone calls and provide frontline program support.
Perform general administrative and clerical duties, including event logistics, document management, copying, scanning, filing, and archiving.
KNOWLEDGE, SKILLS, AND ABILITIES
Strong understanding of health education and principles of health behavior change.
Excellent organizational and project management skills.
High attention to detail with the ability to manage multiple priorities and deadlines.
Strong leadership, collaboration, and communication skills.
Proficiency in Microsoft Office (Word, Excel, Outlook required).
Ability to work effectively with diverse populations and multidisciplinary teams.
Fully bilingual in English and Spanish, written and spoken.
Valid driver’s license and access to a personal vehicle.
PROFESSIONAL QUALITIES
Experience leading strategic planning process, including development, establishment of measurement criteria, stakeholder alignment, and performance tracking.
Effective communicator who can liaise with diverse audiences, including program participants, collaborators, and stakeholders.
Excellent relationship‑building skills and proven ability to work collaboratively through various areas, promoting a culture of proactive teamwork.
Strong personal ethics, the highest level of personal and professional integrity, and one who values diversity, diverse cultures, and different views/opinions.
EDUCATION AND EXPERIENCE
Master’s degree in Public Health, Health Education, Health Administration, or a related field. Minimum 3 years of experience in program coordination, public health initiatives, or clinical/health education programs. Experience in nonprofit, educational, or community‑based health programs highly desirable. Equivalent combinations of education and experience will be considered.
WORKING CONDITIONS/PHYSICAL DEMANDS
General office conditions (example: noise from computers, printers, constant traffic of people, among others). Position requires sitting or standing for the majority of the workday, manual dexterity to operate a personal computer, short periods of moderate lifting, pushing, or pulling objects weighing up to 20 pounds, clear diction, and acute hearing for effective communication with staff and the public. Work shifts may require more than 8 hours, or schedules including nights, weekends, and holidays. Primarily office‑based with flexibility for remote work when appropriate. Requires regular travel within Puerto Rico, particularly the metro area, to program and community sites.
SALARY AND BENEFITS
Salary and benefits will be negotiated based on qualifications and experience, in accordance with the law, and on what the company provides at the time of hire.
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Program Coordinator (PC)
is responsible for planning, implementing, managing, administering, executing, and evaluatingMelody Matters’ evidence‑based health education and health behavior change programs. This role requires strong expertise in evidence‑based interventions, program execution, activity coordination, and ongoing monitoring of key performance indicators (KPIs). The position plays a critical operational role, ensuring programs are executed with excellence, comply with approved workplans, and achieve measurable health outcomes.
The PC applies public health principles, clinical program coordination skills, and strong administrative oversight to manage program logistics, stakeholders, data, budgets, and reporting. The PC oversees all operational aspects of assigned programs, including planning and coordination of activities, calendar management, budget tracking, partnership and vendor deliverables, influencers’ contracts, training sessions, health fairs, screenings, and community activations. The position ensures high‑quality execution aligned with approved workplans, timelines, and measurable outcomes.
This role requires close collaboration with executive leadership, internal teams, consultants, healthcare partners, and community stakeholders to ensure programs meet performance goals, compliance requirements, and participant engagement targets.
DUTIES AND RESPONSIBILITIES
Program Planning and Implementation
Lead the end‑to‑end execution of assigned health education and health behavior change programs (including Ponte pa Ti), ensuring alignment with goals, timelines, and approved deliverables.
Develop and manage program calendars in coordination with internal teams and external partners.
Coordinate all logistics required for effective implementation, including training sessions, community activations, health fairs, screenings, influencer engagements, and special health awareness events.
Ensure programs are delivered with high quality, cultural relevance, and participant engagement.
Program Monitoring, Evaluation, and Data Management
Conduct program evaluations by collecting, analyzing, and reporting health and performance data.
Identify areas for improvement, develop recommendations, and implement approved enhancements.
Own and maintain the program database and dashboard, ensuring data accuracy, completeness, and compliance with reporting requirements.
Track key performance indicators (KPIs) to support continuous quality improvement.
Budget and Resource Management
Manage assigned program budgets in alignment with organizational policies.
Initiate and track purchases of goods and services required for program delivery.
Monitor office and program supplies and initiate purchase orders as needed.
Maintain accurate documentation for in‑kind contributions and volunteer records.
Stakeholder, Partner and Participant Coordination
Serve as a key liaison with healthcare providers, donors, instructors, consultants, vendors, influencers, and community partners.
Provide program orientation and basic education to participants, partners, donors, and providers.
Coordinate volunteer participation and support relationship management across stakeholders.
Support Melody Matters’ presence in social media in collaboration with the Marketing team.
Administrative and Operational Support
Lead weekly team coordination meetings and ensure consistent communication, follow‑up, and accountability.
Manage participant data, program files, official records, and documentation.
Oversee program email communications and respond to general inquiries.
Handle incoming phone calls and provide frontline program support.
Perform general administrative and clerical duties, including event logistics, document management, copying, scanning, filing, and archiving.
KNOWLEDGE, SKILLS, AND ABILITIES
Strong understanding of health education and principles of health behavior change.
Excellent organizational and project management skills.
High attention to detail with the ability to manage multiple priorities and deadlines.
Strong leadership, collaboration, and communication skills.
Proficiency in Microsoft Office (Word, Excel, Outlook required).
Ability to work effectively with diverse populations and multidisciplinary teams.
Fully bilingual in English and Spanish, written and spoken.
Valid driver’s license and access to a personal vehicle.
PROFESSIONAL QUALITIES
Experience leading strategic planning process, including development, establishment of measurement criteria, stakeholder alignment, and performance tracking.
Effective communicator who can liaise with diverse audiences, including program participants, collaborators, and stakeholders.
Excellent relationship‑building skills and proven ability to work collaboratively through various areas, promoting a culture of proactive teamwork.
Strong personal ethics, the highest level of personal and professional integrity, and one who values diversity, diverse cultures, and different views/opinions.
EDUCATION AND EXPERIENCE
Master’s degree in Public Health, Health Education, Health Administration, or a related field. Minimum 3 years of experience in program coordination, public health initiatives, or clinical/health education programs. Experience in nonprofit, educational, or community‑based health programs highly desirable. Equivalent combinations of education and experience will be considered.
WORKING CONDITIONS/PHYSICAL DEMANDS
General office conditions (example: noise from computers, printers, constant traffic of people, among others). Position requires sitting or standing for the majority of the workday, manual dexterity to operate a personal computer, short periods of moderate lifting, pushing, or pulling objects weighing up to 20 pounds, clear diction, and acute hearing for effective communication with staff and the public. Work shifts may require more than 8 hours, or schedules including nights, weekends, and holidays. Primarily office‑based with flexibility for remote work when appropriate. Requires regular travel within Puerto Rico, particularly the metro area, to program and community sites.
SALARY AND BENEFITS
Salary and benefits will be negotiated based on qualifications and experience, in accordance with the law, and on what the company provides at the time of hire.
#J-18808-Ljbffr