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Case Manager

System One, San Francisco, CA, United States


Job Title: Case Manager
Location: Los Angeles, CA
Type: Contract
Compensation: $23 hourly
Contractor Work Model: Onsite

Time‑Limited Subsidy (TLS) Case Manager
The TLS Case Manager provides housing‑focused case management to individuals and families experiencing homelessness. This role supports rapid rehousing efforts, helps clients secure and maintain permanent housing, and ensures compliance with program and funding requirements.

Key Responsibilities

Manage a caseload and provide strengths‑based, housing‑focused case management

Develop housing retention plans and conduct regular client follow‑ups

Assist clients with housing applications, landlord coordination, and rent sustainability planning

Maintain accurate documentation in HMIS and ensure timely reporting

Verify eligibility and ensure compliance with program standards

Coordinate services with internal teams and community partners

Conduct field/home visits (including some evenings as needed)

Qualifications

Associate degree in social services or related field OR 2+ years of case management experience

Experience working with homeless populations and handling case loads preferred

Knowledge of rapid rehousing, Housing First, and trauma‑informed care

Proficient in Microsoft Office; HMIS experience preferred

Strong communication and documentation skills

Valid driver’s license and reliable transportation required

Benefits
System One offers eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

Equal Opportunity Employment
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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