Grocery Manager
Acme Markets, Downingtown, PA, United States
Overview
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Albertsons Companies is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, twenty-two distribution centers, twenty food and beverage plants and various support offices. We operate in thirty-four states and the District of Columbia under the Albertsons banner, as well as Safeway, Acme, Jewel Osco, Shaw’s, and many more recognizable names.
Role
Grocery Manager
– This is a union position, and bonus eligible. Candidate must be willing and able to work at any location within the assigned district.
Pay Transparency: The pay for this position is $____ per hour, but no less than the local minimum wage. Starting rates may vary based on location, experience, qualifications and the terms of any applicable collective bargaining agreement.
General Summary
Exemplifies strong customer service in every aspect of the job. Directs and controls the operation of the Grocery Department, including supervising and training personnel to achieve departmental and store sales and profit objectives. Provides feedback and recommendations on operational issues and personnel decisions to Store Director and Division management.
Main Responsibilities
Champions corporate and division customer service programs to meet or exceed division customer service goals. Instills a culture of excellent customer service in the department and throughout the store.
Responsible for total store operations and directing associates throughout the store, as well as department managers, in the absence of or as needed by the Store Director (see Store Director job description).
Manage the Grocery Department day-to-day operations, including dairy and frozen food sections. Conduct daily inspections of all Grocery sections and initiate corrective measures to ensure compliance with product quality and product rotation standards. Maintain stock conditions, and ensure compliance with code date standards; cleanliness, sanitation, safety standards; and security requirements. Control pricing by following established division pricing guidelines and ensuring compliance with coupon and discount policies.
Implement Company and Division operating and merchandising policies and practices. Control merchandise shrink. Supervise and participate in store inventory counts. Establish Grocery Department operating procedures as required for implementation of Company policies, Division directives and Store Director instructions. Implement emergency procedures in the event of equipment and computer software malfunctions or failure.
Order grocery products and maintain inventory levels according to Division directives. Supervise the processing of all reclamation. Maintain orderly and in-stock conditions in back room, sales floor, and all grocery department areas.
Supervise receiving, storing, stocking, pricing, and merchandising of all Grocery products. May utilize hand trucks, pallet jacks and the bailer. Properly account for merchandise received. Handle positive customer and vendor relations. Engage in suggestive selling and other sales techniques. Monitor daily log sheet, purchase report, actual versus projected sales and labor.
Prepare and display appropriate product signage.
Under supervision of the Store Director, direct the work of all Grocery Department associates. Schedule Grocery Department associates to ensure adequate coverage and service levels. Direct, motivate, train, and participate in the hiring of all Grocery Department personnel. Ensure that all associates are instructed in the proper performance of work duties and are knowledgeable about Company policies and procedures.
Monitor associate performance and effectively recommend personnel actions such as hiring, firing, layoff, promotion, demotion, and disciplinary action. Build and maintain associate morale. Resolve associate complaints where appropriate and report action taken to the Store Director. Immediately report any potential serious policy violations to the Store Director and assist in appropriate handling. Identify and train associates with high potential for advancement opportunities.
Understand the store and Grocery Department Profit and Loss statement, and plan department promotions accordingly. Frequently communicate sales goals, department performance and sales opportunities to department associates to ensure positive results.
Answer and respond to incoming telephone calls appropriately. Receive and appropriately resolve customer complaints and report to the Store Director as appropriate.
Maintain confidentiality concerning associates, store sales, and Company information. Maintain accurate department records.
Perform all job duties with honesty and integrity and in compliance with Company policies and procedures.
Attend required training and sales meetings.
Provide feedback and recommendations to Store Director or District Manager and Division management teams on operational issues.
Equal Opportunity Employer and Benefits
Albertsons Companies is an Equal Opportunity Employer.
Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more)
Paid time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video:
ACI Values
#J-18808-Ljbffr
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Albertsons Companies is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, twenty-two distribution centers, twenty food and beverage plants and various support offices. We operate in thirty-four states and the District of Columbia under the Albertsons banner, as well as Safeway, Acme, Jewel Osco, Shaw’s, and many more recognizable names.
Role
Grocery Manager
– This is a union position, and bonus eligible. Candidate must be willing and able to work at any location within the assigned district.
Pay Transparency: The pay for this position is $____ per hour, but no less than the local minimum wage. Starting rates may vary based on location, experience, qualifications and the terms of any applicable collective bargaining agreement.
General Summary
Exemplifies strong customer service in every aspect of the job. Directs and controls the operation of the Grocery Department, including supervising and training personnel to achieve departmental and store sales and profit objectives. Provides feedback and recommendations on operational issues and personnel decisions to Store Director and Division management.
Main Responsibilities
Champions corporate and division customer service programs to meet or exceed division customer service goals. Instills a culture of excellent customer service in the department and throughout the store.
Responsible for total store operations and directing associates throughout the store, as well as department managers, in the absence of or as needed by the Store Director (see Store Director job description).
Manage the Grocery Department day-to-day operations, including dairy and frozen food sections. Conduct daily inspections of all Grocery sections and initiate corrective measures to ensure compliance with product quality and product rotation standards. Maintain stock conditions, and ensure compliance with code date standards; cleanliness, sanitation, safety standards; and security requirements. Control pricing by following established division pricing guidelines and ensuring compliance with coupon and discount policies.
Implement Company and Division operating and merchandising policies and practices. Control merchandise shrink. Supervise and participate in store inventory counts. Establish Grocery Department operating procedures as required for implementation of Company policies, Division directives and Store Director instructions. Implement emergency procedures in the event of equipment and computer software malfunctions or failure.
Order grocery products and maintain inventory levels according to Division directives. Supervise the processing of all reclamation. Maintain orderly and in-stock conditions in back room, sales floor, and all grocery department areas.
Supervise receiving, storing, stocking, pricing, and merchandising of all Grocery products. May utilize hand trucks, pallet jacks and the bailer. Properly account for merchandise received. Handle positive customer and vendor relations. Engage in suggestive selling and other sales techniques. Monitor daily log sheet, purchase report, actual versus projected sales and labor.
Prepare and display appropriate product signage.
Under supervision of the Store Director, direct the work of all Grocery Department associates. Schedule Grocery Department associates to ensure adequate coverage and service levels. Direct, motivate, train, and participate in the hiring of all Grocery Department personnel. Ensure that all associates are instructed in the proper performance of work duties and are knowledgeable about Company policies and procedures.
Monitor associate performance and effectively recommend personnel actions such as hiring, firing, layoff, promotion, demotion, and disciplinary action. Build and maintain associate morale. Resolve associate complaints where appropriate and report action taken to the Store Director. Immediately report any potential serious policy violations to the Store Director and assist in appropriate handling. Identify and train associates with high potential for advancement opportunities.
Understand the store and Grocery Department Profit and Loss statement, and plan department promotions accordingly. Frequently communicate sales goals, department performance and sales opportunities to department associates to ensure positive results.
Answer and respond to incoming telephone calls appropriately. Receive and appropriately resolve customer complaints and report to the Store Director as appropriate.
Maintain confidentiality concerning associates, store sales, and Company information. Maintain accurate department records.
Perform all job duties with honesty and integrity and in compliance with Company policies and procedures.
Attend required training and sales meetings.
Provide feedback and recommendations to Store Director or District Manager and Division management teams on operational issues.
Equal Opportunity Employer and Benefits
Albertsons Companies is an Equal Opportunity Employer.
Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more)
Paid time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video:
ACI Values
#J-18808-Ljbffr