Assistant Store Manager - Night Operations
The Home Depot, Grand Island, NE, United States
Position Purpose
Night Operations Assistant Store Manager in Training (NOASM‑IT) will gain hands‑on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The NOASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down. NOASM‑ITs will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM‑ITs are expected to lead by example and have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the training period, which can be up to six weeks, they will learn to execute core responsibilities of a Night Operations Assistant Store Manager.
Key Responsibilities
10% – Customer Experience – Supervising associates in the selling effort and leading the GET culture while setting the example. Drive customer service and associate engagement throughout the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly.
15% – Operations Management – Perform opening, closing, MOD, and other whole‑store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable for following them. Command of store SOPs, especially those involving safety compliance, and learn tactics to maintain process accuracy and mitigate shrink.
15% – Safety – Ensure both self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
10% – Sales and Productivity – Work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management. Learn how to maintain and operate all store equipment and systems, as well as manage daily financial operations.
50% – Training and Preparing for Assistant Manager Position – Participate in a structured training program covering all aspects of retail store management—operations, customer service, sales & profitability, and company policies. Learn and demonstrate tactics to support key accountabilities: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates’ selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, including review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager / Direct Reports
This position typically reports to the Store Manager.
This position has no direct reports.
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Requires intermittent periods of continuous physical exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions
Located in a comfortable indoor area. Conditions may produce mild discomfort on occasion.
Minimum Qualifications
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross‑functional teams.
Minimum Education
Knowledge, skills, and abilities typically acquired through the completion of a high‑school diploma and/or GED.
Preferred Education
Knowledge, skills, and abilities typically acquired through completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years Of Work Experience
3 years.
Preferred Years Of Work Experience
3 years.
Minimum Leadership Experience
3 years.
Preferred Leadership Experience
3 years.
Certifications
None.
Competencies
Action Oriented
Collaborates
Customer Focus
Develops Talent
Drives Results
Resourcefulness
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Night Operations Assistant Store Manager in Training (NOASM‑IT) will gain hands‑on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The NOASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down. NOASM‑ITs will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM‑ITs are expected to lead by example and have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the training period, which can be up to six weeks, they will learn to execute core responsibilities of a Night Operations Assistant Store Manager.
Key Responsibilities
10% – Customer Experience – Supervising associates in the selling effort and leading the GET culture while setting the example. Drive customer service and associate engagement throughout the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly.
15% – Operations Management – Perform opening, closing, MOD, and other whole‑store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable for following them. Command of store SOPs, especially those involving safety compliance, and learn tactics to maintain process accuracy and mitigate shrink.
15% – Safety – Ensure both self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
10% – Sales and Productivity – Work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management. Learn how to maintain and operate all store equipment and systems, as well as manage daily financial operations.
50% – Training and Preparing for Assistant Manager Position – Participate in a structured training program covering all aspects of retail store management—operations, customer service, sales & profitability, and company policies. Learn and demonstrate tactics to support key accountabilities: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates’ selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, including review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager / Direct Reports
This position typically reports to the Store Manager.
This position has no direct reports.
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Requires intermittent periods of continuous physical exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions
Located in a comfortable indoor area. Conditions may produce mild discomfort on occasion.
Minimum Qualifications
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross‑functional teams.
Minimum Education
Knowledge, skills, and abilities typically acquired through the completion of a high‑school diploma and/or GED.
Preferred Education
Knowledge, skills, and abilities typically acquired through completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years Of Work Experience
3 years.
Preferred Years Of Work Experience
3 years.
Minimum Leadership Experience
3 years.
Preferred Leadership Experience
3 years.
Certifications
None.
Competencies
Action Oriented
Collaborates
Customer Focus
Develops Talent
Drives Results
Resourcefulness
#J-18808-Ljbffr