Customer Service Specialist
TempExperts, Clearwater, FL, United States
Customer Support Specialist (Healthcare – Office Environment)
Clearwater, FL (Onsite)
$22.00/HR
Location: Clearwater, FL 33759
We are hiring a Customer Support Specialist to join a growing healthcare technology company focused on delivering an exceptional patient and customer experience.
This is a great opportunity to get your foot in the door with an organization that is expanding, offering long-term stability and opportunities for advancement.
What’s Great About This Opportunity
Monday–Friday schedule with no weekends
Fun, team-oriented work environment
Opportunity to grow within a rapidly expanding healthcare technology company
Clear path for advancement based on performance
Collaborative culture with strong internal support
High-impact role supporting both patients and internal teams
What You’ll Do
Serve as the primary point of contact for patients, clinics, and healthcare providers
Handle product orders, service issues, and account inquiries
Educate patients and customers on products, usage, and delivery timelines
Support the sales team with order processing, tracking, and follow-up
Manage inbound and outbound calls, emails, and messages with urgency and professionalism
Resolve customer concerns while maintaining HIPAA compliance
Document all interactions in CRM/EMR systems
Partner with internal teams (sales, logistics, billing) to ensure a seamless experience
Monitor open orders and backorders, ensuring timely follow-up and fulfillment
What We’re Looking For
2+ years of customer service or dispatching experience
Experience handling high-volume calls, emails, and/or chats
Strong communication and problem-solving skills
Ability to multitask and stay organized in a fast-paced environment
Experience with CRM or EMR systems preferred
Bilingual Spanish is a plus, not required
Moderate noise (calls, meetings, computer audio)
Extended time working at a computer
TempExperts is an equal opportunity employer.
#J-18808-Ljbffr
Clearwater, FL (Onsite)
$22.00/HR
Location: Clearwater, FL 33759
We are hiring a Customer Support Specialist to join a growing healthcare technology company focused on delivering an exceptional patient and customer experience.
This is a great opportunity to get your foot in the door with an organization that is expanding, offering long-term stability and opportunities for advancement.
What’s Great About This Opportunity
Monday–Friday schedule with no weekends
Fun, team-oriented work environment
Opportunity to grow within a rapidly expanding healthcare technology company
Clear path for advancement based on performance
Collaborative culture with strong internal support
High-impact role supporting both patients and internal teams
What You’ll Do
Serve as the primary point of contact for patients, clinics, and healthcare providers
Handle product orders, service issues, and account inquiries
Educate patients and customers on products, usage, and delivery timelines
Support the sales team with order processing, tracking, and follow-up
Manage inbound and outbound calls, emails, and messages with urgency and professionalism
Resolve customer concerns while maintaining HIPAA compliance
Document all interactions in CRM/EMR systems
Partner with internal teams (sales, logistics, billing) to ensure a seamless experience
Monitor open orders and backorders, ensuring timely follow-up and fulfillment
What We’re Looking For
2+ years of customer service or dispatching experience
Experience handling high-volume calls, emails, and/or chats
Strong communication and problem-solving skills
Ability to multitask and stay organized in a fast-paced environment
Experience with CRM or EMR systems preferred
Bilingual Spanish is a plus, not required
Moderate noise (calls, meetings, computer audio)
Extended time working at a computer
TempExperts is an equal opportunity employer.
#J-18808-Ljbffr