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Bilingual Spanish Customer Service Associate

Paramount Staffing, Clearwater, FL, United States


Bilingual Spanish Customer Service Associate
Clearwater, FL 33759 (Onsite)
Full-Time | Monday-Friday Day Shift
$22/hr - Weekly Pay

Start Date:

Rolling weekly start dates available
Important Requirement:
Candidates must have at least one recent role held for 2+ years. Applications without this level of job stability will not be considered per the client.

Your Role

We are seeking a

reliable, long-term Customer Service Specialist

to join our Clearwater team. This role is ideal for someone who values

stability, consistency, and building a career

in a structured healthcare environment.

You will serve as the primary point of contact for patients, clinics, and healthcare providers-ensuring accurate order management and a high-quality customer experience.

Key Responsibilities

Act as the main contact for patients, clinics, and providers regarding orders and account inquiries
Educate customers on medical products, insurance considerations, and delivery timelines
Process and track orders while supporting internal teams
Handle inbound/outbound calls and emails with professionalism and empathy
Resolve issues in compliance with HIPAA guidelines
Maintain accurate documentation in CRM/EMR systems
What We're Looking For

2+ years of customer service experience with at least 1-2 years in a single role (required)
Proven track record of

job stability and reliability
Experience in a

high-volume call center or healthcare environment preferred
BILINGUAL SPANISH
Professional communication skills and a customer-first mindset
Why Join Us

Stable, long-term opportunity with a growing healthcare organization
Consistent Monday-Friday schedule (no weekends)
Supportive, team-oriented environment
Opportunity for internal growth and development

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