HIGHWAY SAFETY SPECIALIST (WT: MV COMPLIANCE EXAMINER) - 76002356
State of Florida, Florida, NY, United States
Requisition No: 873563
Agency: Highway Safety and Motor Vehicle
Working Title: HIGHWAY SAFETY SPECIALIST (WT: MV COMPLIANCE EXAMINER) - 76002356
Pay Plan: Career Service
Position Number: 76002356
Salary: $37,413.00 Annually
Posting Closing Date: 04/27/2026
Total Compensation Estimator Tool
THE ORGANIZATION
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
OUR BENEFITS INCLUDE
Paid Parental Leave
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers
If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!
DUTIES AND RESPONSIBILITIES
This is a highly responsible position within the Bureau of Dealer Services. This position investigates consumer complaints filed against mobile home, recreational vehicle and motor vehicle dealers/dealerships and is responsible for preparing administrative cases. Additionally, this position conducts record inspections of franchised and independent motor vehicle, mobile home, and recreational dealers. Compliance Examiners assist existing and prospective dealers with the licensing process and inspects all initial dealer locations within an assigned territory. The incumbent enforces laws related to titles, registrations, and liens with Florida licensed dealers and verifies vehicle identification numbers.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of automotive parts and repairs.
Skill in using personal computers, including Microsoft Word and Excel.
Skill in providing excellent customer service including working with varying customers in stressful situations while effectively and efficiently completing transactions in a tactful and courteous manner.
Skill collecting and reviewing data.
Skill in performing investigative work.
Ability to understand, interpret, and apply rules, regulations, policies, and procedures.
Skill in preparing accurate and complete written reports.
Skill evaluating applications for licensure or permitting.
Skill preparing correspondence.
Knowledge of the Florida Real-Time Vehicle Information System (FRVIS).
Ability to handle cash, make correct change and follow money handling procedures.
Skill in recording information and maintaining tracking logs.
Ability to operate a motor vehicle.
PREFERRED QUALIFICATIONS
Preference will be given to candidates with the following:
Professional work experience composing, drafting, or preparing written correspondence
One or more years of professional customer service experience dealing with customer complaints inquiries and/or problem resolution
Professional work experience investigating and/or researching and compiling information
Microsoft Office (Word/Excel)
Florida Real Time Vehicle Information System (FRVIS)
Automotive industry including parts/repair
Analyzing information for accuracy and/or compliance
Working in a field related to law enforcement, regulatory program, and/or driver licenses/Tax Collector’s office
Experience providing consultative services (reviewing info and providing advice)
Tracking, recording and maintaining information or case logs
Conducting investigations or interviews
Investigative writing
JOB RELATED REQUIREMENTS
This position requires the incumbent to have and maintain a valid driver’s license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.
Out-of-town travel and occasional overtime may be required (including Saturday and Sunday).
This position works in both controlled indoor environments, as well as outdoors (exposed to weather and inside enclosed vehicles or equipment) and requires standing for extended periods of time, kneeling, crouching, stooping, crawling, bending, climbing and the ability to lift up to 20 pounds.
Incumbents will be required to wear a division uniform.
GENERAL INFORMATION
The elements of the selection process may include a skill assessment and/or oral interview.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
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Agency: Highway Safety and Motor Vehicle
Working Title: HIGHWAY SAFETY SPECIALIST (WT: MV COMPLIANCE EXAMINER) - 76002356
Pay Plan: Career Service
Position Number: 76002356
Salary: $37,413.00 Annually
Posting Closing Date: 04/27/2026
Total Compensation Estimator Tool
THE ORGANIZATION
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
OUR BENEFITS INCLUDE
Paid Parental Leave
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers
If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!
DUTIES AND RESPONSIBILITIES
This is a highly responsible position within the Bureau of Dealer Services. This position investigates consumer complaints filed against mobile home, recreational vehicle and motor vehicle dealers/dealerships and is responsible for preparing administrative cases. Additionally, this position conducts record inspections of franchised and independent motor vehicle, mobile home, and recreational dealers. Compliance Examiners assist existing and prospective dealers with the licensing process and inspects all initial dealer locations within an assigned territory. The incumbent enforces laws related to titles, registrations, and liens with Florida licensed dealers and verifies vehicle identification numbers.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of automotive parts and repairs.
Skill in using personal computers, including Microsoft Word and Excel.
Skill in providing excellent customer service including working with varying customers in stressful situations while effectively and efficiently completing transactions in a tactful and courteous manner.
Skill collecting and reviewing data.
Skill in performing investigative work.
Ability to understand, interpret, and apply rules, regulations, policies, and procedures.
Skill in preparing accurate and complete written reports.
Skill evaluating applications for licensure or permitting.
Skill preparing correspondence.
Knowledge of the Florida Real-Time Vehicle Information System (FRVIS).
Ability to handle cash, make correct change and follow money handling procedures.
Skill in recording information and maintaining tracking logs.
Ability to operate a motor vehicle.
PREFERRED QUALIFICATIONS
Preference will be given to candidates with the following:
Professional work experience composing, drafting, or preparing written correspondence
One or more years of professional customer service experience dealing with customer complaints inquiries and/or problem resolution
Professional work experience investigating and/or researching and compiling information
Microsoft Office (Word/Excel)
Florida Real Time Vehicle Information System (FRVIS)
Automotive industry including parts/repair
Analyzing information for accuracy and/or compliance
Working in a field related to law enforcement, regulatory program, and/or driver licenses/Tax Collector’s office
Experience providing consultative services (reviewing info and providing advice)
Tracking, recording and maintaining information or case logs
Conducting investigations or interviews
Investigative writing
JOB RELATED REQUIREMENTS
This position requires the incumbent to have and maintain a valid driver’s license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.
Out-of-town travel and occasional overtime may be required (including Saturday and Sunday).
This position works in both controlled indoor environments, as well as outdoors (exposed to weather and inside enclosed vehicles or equipment) and requires standing for extended periods of time, kneeling, crouching, stooping, crawling, bending, climbing and the ability to lift up to 20 pounds.
Incumbents will be required to wear a division uniform.
GENERAL INFORMATION
The elements of the selection process may include a skill assessment and/or oral interview.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
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