Business Support Specialist II
City of Colorado Springs, Colorado Springs, CO, United States
SPECIAL–Wildfire Mitigation Business Support Specialist II
In this position, you will provide program support mainly in an office setting and, as needed, in a field setting, for the Colorado Springs Fire Department’s Wildfire Mitigation Section.
This position is subject to budget required furloughs to be implemented in the 2026 calendar year, and any furloughs subsequently approved.
Job Type
Special (at-will), with benefits. Funding will be re-evaluated every 3 years.
Hours
40 hours a week, Monday - Friday, 7:30 am - 4:30 pm (some nights and weekends depending on department needs)
Work Location
Fire Department Complex, 375 Printers Parkway, Colorado Springs
Responsibilities
Office setting essential job functions
Provide clerical and customer service support for the Wildfire Mitigation Section, including promptly answering public phone calls and responding to public inquiries
Register citizens for various Wildfire Mitigation Section programs
Schedule appointments for staff members and respond to public inquiries
Help manage staff member's calendars (anywhere from 1-8 calendars)
Track paperwork for chipping, stipends, grants, etc.
Data entry
Monthly report tracking for staff members
Assist with grant tracking and reporting
Assist with budget data entry and reconciliation
Assist with invoice processing and tracking
Assist with tracking wildfire mitigation code updates and items related to code
Chipping sign prep for the Chipping Program
Draft memos, letters and update documents
Attend HOA
eighborhood meetings, after hours, to assist with educating residents on wildfire risk and assisting Wildfire Mitigation Program Administrators
Assist with project work by making maps, sending out email notifications to contractors, and setting up meetings
Provide logistical and clerical support, and communicate with the public in the event of a wildfire
Be the main point of contact for Accela items as it relates to the Wildfire Mitigation Section
Field Setting essential job functions
As needed, meet with citizens, HOA, and tree contractors to conduct onsite consultations, pre‑frame inspections, and cost share stipends to educate citizens on their wildfire risk and what they can do to lower that risk
As needed, take photos of project work for section tracking
As needed, conduct curbside wildfire risk assessments to update the risk map online for citizens
Put out chipping and project signs
Qualifications
Knowledge of standard office technology; intermediate to advanced knowledge of Microsoft Office Applications, particularly Microsoft Word, Excel, PowerPoint, and Outlook
Knowledge of proper English usage, spelling, punctuation, and grammar
Ability and commitment to provide excellent customer service
Ability to communicate clearly and concisely, orally and in writing
Ability to follow oral and written directions and work as part of a team
Ability to establish and maintain effective working relationships
Ability to manage multiple priorities and deadlines
Ability to produce a work product with a high attention to detail and minimal errors
Ability to work in an office setting and in a field setting in extreme weather conditions (heat and cold)
Ability to safely operate assigned City vehicles
Equivalent to completion of the twelfth grade (high school diploma or GED)
Three (3) years of full‑time professional experience in a related field
Possess and maintain a valid, non‑probationary Colorado driver's license not subject to restriction related to alcohol and/or drug violations or pending charges
Desired Qualifications
Experience managing multiple calendars/schedules using Microsoft Outlook
Specialized college‑level coursework in natural resource management, fire science, forestry, or a related field
GIS experience
Physical Demands
This position requires exerting up to 10lbs occasionally and the ability to walk on uneven terrain, steep slopes, and rocky conditions as needed.
Environmental Conditions
Primary Work Environment: Office and Field Setting
Extreme Temperature: Occasionally
Wetness and Humidity: Occasionally
Respiratory Hazards: Occasionally
Noise and Vibrations: Occasionally
Physical Hazards: Occasionally
Mechanical and/or Electrical Hazards: Occasionally
Exposure to Communicable Diseases: Rarely
#J-18808-Ljbffr
In this position, you will provide program support mainly in an office setting and, as needed, in a field setting, for the Colorado Springs Fire Department’s Wildfire Mitigation Section.
This position is subject to budget required furloughs to be implemented in the 2026 calendar year, and any furloughs subsequently approved.
Job Type
Special (at-will), with benefits. Funding will be re-evaluated every 3 years.
Hours
40 hours a week, Monday - Friday, 7:30 am - 4:30 pm (some nights and weekends depending on department needs)
Work Location
Fire Department Complex, 375 Printers Parkway, Colorado Springs
Responsibilities
Office setting essential job functions
Provide clerical and customer service support for the Wildfire Mitigation Section, including promptly answering public phone calls and responding to public inquiries
Register citizens for various Wildfire Mitigation Section programs
Schedule appointments for staff members and respond to public inquiries
Help manage staff member's calendars (anywhere from 1-8 calendars)
Track paperwork for chipping, stipends, grants, etc.
Data entry
Monthly report tracking for staff members
Assist with grant tracking and reporting
Assist with budget data entry and reconciliation
Assist with invoice processing and tracking
Assist with tracking wildfire mitigation code updates and items related to code
Chipping sign prep for the Chipping Program
Draft memos, letters and update documents
Attend HOA
eighborhood meetings, after hours, to assist with educating residents on wildfire risk and assisting Wildfire Mitigation Program Administrators
Assist with project work by making maps, sending out email notifications to contractors, and setting up meetings
Provide logistical and clerical support, and communicate with the public in the event of a wildfire
Be the main point of contact for Accela items as it relates to the Wildfire Mitigation Section
Field Setting essential job functions
As needed, meet with citizens, HOA, and tree contractors to conduct onsite consultations, pre‑frame inspections, and cost share stipends to educate citizens on their wildfire risk and what they can do to lower that risk
As needed, take photos of project work for section tracking
As needed, conduct curbside wildfire risk assessments to update the risk map online for citizens
Put out chipping and project signs
Qualifications
Knowledge of standard office technology; intermediate to advanced knowledge of Microsoft Office Applications, particularly Microsoft Word, Excel, PowerPoint, and Outlook
Knowledge of proper English usage, spelling, punctuation, and grammar
Ability and commitment to provide excellent customer service
Ability to communicate clearly and concisely, orally and in writing
Ability to follow oral and written directions and work as part of a team
Ability to establish and maintain effective working relationships
Ability to manage multiple priorities and deadlines
Ability to produce a work product with a high attention to detail and minimal errors
Ability to work in an office setting and in a field setting in extreme weather conditions (heat and cold)
Ability to safely operate assigned City vehicles
Equivalent to completion of the twelfth grade (high school diploma or GED)
Three (3) years of full‑time professional experience in a related field
Possess and maintain a valid, non‑probationary Colorado driver's license not subject to restriction related to alcohol and/or drug violations or pending charges
Desired Qualifications
Experience managing multiple calendars/schedules using Microsoft Outlook
Specialized college‑level coursework in natural resource management, fire science, forestry, or a related field
GIS experience
Physical Demands
This position requires exerting up to 10lbs occasionally and the ability to walk on uneven terrain, steep slopes, and rocky conditions as needed.
Environmental Conditions
Primary Work Environment: Office and Field Setting
Extreme Temperature: Occasionally
Wetness and Humidity: Occasionally
Respiratory Hazards: Occasionally
Noise and Vibrations: Occasionally
Physical Hazards: Occasionally
Mechanical and/or Electrical Hazards: Occasionally
Exposure to Communicable Diseases: Rarely
#J-18808-Ljbffr