E-commerce Support Specialist — 24-Hour Responses & Returns

A leading e-commerce service provider is seeking a detail-oriented Customer Service representative to manage inquiries on platforms like eBay and Amazon. The ideal candidate has 2-3 years of experience in e-commerce and possesses strong communication skills. Responsibilities include responding to customer messages, managing return requests, and contributing to process improvements. The role requires a collaborative approach and a strong attention to detail, with proficiency in Microsoft Office and CRM platforms. This fast-paced environment offers an opportunity to enhance customer service quality.
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