E-Commerce Associate I
Goodwill Industries of the Inland Northwest, Spokane, WA, United States
Location
Spokane, WA. 304 East 2nd Avenue, Spokane, WA 99202.
Position Type & Wage
Part &/or Full-time/Hourly. Wage: $17.40 per hour.
Application Deadline
Closes: 5/24/26
Job Summary
Responsible for acquiring items, writing descriptions, taking photos, uploading pictures to computer & the ShopGoodwill/E-Books online web site, answering customer questions, providing customer service, and tracking online merchandise. Responsible for record-keeping and maintaining applicable paperwork. Maintain a clean, organized and safe work area. May be part-time positions with limited benefits. Applicant must pass background check.
Essential Duties and Responsibilities
Acquire items, write item descriptions, take photos, upload images to computer and the ShopGoodwill/E-Books website.
Answer customer questions and follow up on customer complaints as instructed by the E-Commerce Manager or Assistant Manager.
Track packages through shipping systems by individual tracking numbers.
Maintain knowledge of software used for E-Books processing and how to accept and reject books for online sites.
Scan donated books from various areas such as the Warehouse & Retail Stores for listing online.
Use Amazon, eBay, and other auction web sites as directed.
Shelve books, audio media, and DVDs on the proper shelves.
Record-keeping, maintain applicable paperwork, and maintain agency confidentiality.
Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest, ensuring safety of personnel or property.
Properly wear and maintain all required PPE and comply with health, safety, and fire standards (WISHA & OSHA).
Work collaboratively with Workforce and Family Services to provide participant services.
Perform other duties as assigned.
Specialty Items/Jewelry
Working knowledge of precious metals, gems, and synthetics.
Recognize brand stamps (high end, vintage, and trendy).
Learn jewelry testing equipment such as sonic cleaner, Gem O'R, and gold testing equipment.
Utilize additional computer experience for uploading images and gathering information on items.
Photography experience; take clear detailed photos to show small details.
Online Auctions
Maintain up-to-date knowledge of antiques and salable merchandise.
Produce accurate and succinct descriptions of items to be listed on ShopGoodwill and other auction sites.
Upload pictures and descriptions to ShopGoodwill and other auction sites as directed.
Return store merchandise not accepted for sale as directed.
Responsible for shelving listed items and pulling sold items as directed.
Qualifications
High school diploma or general education degree (GED). One to three months related experience and/or training or equivalent combination of education and experience. Applicant must pass a background check.
Benefits
Part-time positions may have limited benefits.
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Spokane, WA. 304 East 2nd Avenue, Spokane, WA 99202.
Position Type & Wage
Part &/or Full-time/Hourly. Wage: $17.40 per hour.
Application Deadline
Closes: 5/24/26
Job Summary
Responsible for acquiring items, writing descriptions, taking photos, uploading pictures to computer & the ShopGoodwill/E-Books online web site, answering customer questions, providing customer service, and tracking online merchandise. Responsible for record-keeping and maintaining applicable paperwork. Maintain a clean, organized and safe work area. May be part-time positions with limited benefits. Applicant must pass background check.
Essential Duties and Responsibilities
Acquire items, write item descriptions, take photos, upload images to computer and the ShopGoodwill/E-Books website.
Answer customer questions and follow up on customer complaints as instructed by the E-Commerce Manager or Assistant Manager.
Track packages through shipping systems by individual tracking numbers.
Maintain knowledge of software used for E-Books processing and how to accept and reject books for online sites.
Scan donated books from various areas such as the Warehouse & Retail Stores for listing online.
Use Amazon, eBay, and other auction web sites as directed.
Shelve books, audio media, and DVDs on the proper shelves.
Record-keeping, maintain applicable paperwork, and maintain agency confidentiality.
Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest, ensuring safety of personnel or property.
Properly wear and maintain all required PPE and comply with health, safety, and fire standards (WISHA & OSHA).
Work collaboratively with Workforce and Family Services to provide participant services.
Perform other duties as assigned.
Specialty Items/Jewelry
Working knowledge of precious metals, gems, and synthetics.
Recognize brand stamps (high end, vintage, and trendy).
Learn jewelry testing equipment such as sonic cleaner, Gem O'R, and gold testing equipment.
Utilize additional computer experience for uploading images and gathering information on items.
Photography experience; take clear detailed photos to show small details.
Online Auctions
Maintain up-to-date knowledge of antiques and salable merchandise.
Produce accurate and succinct descriptions of items to be listed on ShopGoodwill and other auction sites.
Upload pictures and descriptions to ShopGoodwill and other auction sites as directed.
Return store merchandise not accepted for sale as directed.
Responsible for shelving listed items and pulling sold items as directed.
Qualifications
High school diploma or general education degree (GED). One to three months related experience and/or training or equivalent combination of education and experience. Applicant must pass a background check.
Benefits
Part-time positions may have limited benefits.
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