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Restaurant General Manager 1

Mitra QSR, Waukesha, WI, United States


Job Summary
As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business:

Our Employees: You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer service

Our Customers: Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our priorities

Our Restaurants: Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment

Role Expectations

Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued

Mentor and Inspire: Lead and inspire your team to ensure customers get the best service

Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food

Maintain Standards: Keep the restaurant clean and well‑maintained, including equipment and overall operations

Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement

Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies

Skills and Qualifications

Servant Leader: Success depends on the team's success

Mentor and Coach: Effectively mentors and coaches team members

Learner Mindset: Enjoys learning and improving processes

Customer Service Focused: Prioritizes delivering excellent customer service and great products

Organized: Great time management skills

Financial Acumen: Basic understanding of finances

Ownership Mindset: Takes responsibility for business outcomes

Requirements

Effective communication skills

Must be at least 18 years old with valid U.S. ID

Willing to undergo a criminal background check and be able to work with minors

Must be flexible with work hours, including weekends and holidays, to meet business needs

Ability to stand for lengthy periods and lift up to twenty‑five pounds

Reliable transportation to and from work

Be willing to have fun and be part of the Mitra culture

Benefits

Family‑Oriented Company Culture

Great Working Hours (No breakfast and typical restaurant close by 11pm)

Employee Recognition Programs

Community Involvement Opportunities

Competitive Compensation and Benefits

Bonus Eligibility

Paid Time Off

401k with Company Match

Healthcare and Wellness Programs

Employee Discounts

Education and Opportunities

KFC Scholarships up to $20,000 for college or trade school

Tuition‑Free Degree fully funded by the KFC Foundation

Career Advancement

Join us at Mitra QSR and be part of a team where your passion fuels our success!

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