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ServiceNow Implementation Lead

Insight Global, Columbus, OH, United States


Qualifications

8+ years of experience in professional services or IT consulting

5 years specifically dedicated to leading ServiceNow implementations.

Extensive knowledge of the ServiceNow platform across multiple product lines (ITSM, ITOM, CSM, or SPM).

Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.

Nice to Have Skills & Experience

ServiceNow Certified Implementation Specialist (CIS) in one or more modules

ITIL v4 Foundations or higher

Job Description
Insight Globals client, a Technical System Integrator, is seeking to hire a ServiceNow Engagement Lead to oversee the delivery of complex enterprise solutions for a large-scale public sector project. This individual will serve as the primary bridge between technical delivery teams and senior stakeholders, ensuring that platform implementations align with organizational goals within a highly regulated FedRAMP environment. The ideal candidate will have deep ServiceNow expertise and a proven track record of leading multi-workstream digital transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization.

Pay range: $60-70/hr

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